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Desktop Auto Adjuster - Commercial & Personal Lines - Remote or Hybrid (Markham, ON)
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Company:ClaimsPro LP Desktop Auto Adjuster - Commercial & Personal Lines - Remote or Hybrid (Markham, ON) We are currently looking to add an experienced Auto PD Desktop Adjusters to our team! This role can work remotely or in a Hybrid Model. Why should you consider a career with ClaimsPro? We are proud of our people, and it shows: - You will be part of a team of over 700 independent adjusters from across Canada.
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
- You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
- You will be supported by experienced local claims support, centralized after hours support, and dictation services.
- Your claims load is driven by senior executives and business development staff from coast to coast.
- Your workload is balanced, and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
- Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more. To succeed in this role, the ideal candidate should have experience in Commercial & Personal Auto Property Damage claims. - Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable
- Communicate in a timely and respectful manner with the customer, brokers, claimants, lawyers and other insurers to resolve claims.
- Investigate and settle complex losses
- Manage losses throughout Canada
- Ensure all cases are clearly documented and meet any or all legislative requirements
- Provide technical guidance and consultation to customers, brokers on risk management and control pertaining to trucking and commercial auto accounts
- Conduct evaluations and assessments of commercial auto operations for existing and/or potential business
- Formulate verbal and written recommendations based on technical expertise to help improve the account as required
- Translate assessment findings into a report that supports the commercial auto accounts
- As a representative of the company, provide quality customer service and experience to insureds and brokers as well as to internal customers such as claims adjusters and managers
- Maintain knowledge expertise in commercial auto operations
- Stay abreast to the knowledge of changes in provincial regulations and industry standards
Qualifications & Experience A college diploma or a university degree is an asset Minimum of 3 years' experience adjusting Commercial and Personal lines auto claims. Long- Haul Trucking an asset (but not required) Ability to handle or oversee moderate to complex claims Ability to communicate and negotiate effectively Excellent customer service skills Strong analytical and decision-making skills A friendly and positive attitude Excellent time management skills Knowledge of the provincial legislation governing auto insurance Great communicator with excellent interpersonal skills Driven with self-initiation and good problem-solving skills Customer focused and results driven Ability to work independently as well as within a team Proficient in MS Office (Word, Excel, PP) Adjuster’s license or have completed a minimum of the first four CIP courses as follows: C11: Principles and Practice of Insurance C12: Insurance on Property C13: Insurance Against Liability—Part 1 C14: Automobile Insurance—Part 1 C110: Essentials of Loss Adjusting
Advanced communication skills including: Effective written skills including those of a technical nature. Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. Strong commitment to ongoing education and learning.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro/IndemniPro | Markham | Ontario |
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Temporary Claims Account Administrator - Full-Time, Hybrid (Toronto, Ontario, Canada)
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Company:ClaimsPro LP - International Programs Group Temporary Claims Account Administrator - Full-Time, Hybrid (Toronto, Ontario, Canada) International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles. We are currently seeking a Claims Account Administrator to report into our Toronto office. Responsibilities: - Receive, review and accurately open new client claims in the system ensuring policy declaration pages reconcile with data once verified claim was intended for IPG handling
- Accurately enter claims and financial data in various client databases and reconcile with our internal claims system
- Ensure policy declarations are accurate and interact with clients as required to obtain appropriate set up documents
- Troubleshoot data conflicts directly with clients and examiners
- Ensure claims are opened in a timely manner and in conformity with client data standards by researching and understanding the nuances of loss report details
- Other duties as assigned such as processing incoming and outgoing mail (regular and courier), financial recording of recovery cheques received, answering telephones, general services required to assist smooth operation of the office
Qualifications & Experience - Grade twelve diploma; however a post-secondary diploma in Office Administration will be given preference
- Familiarity or previous insurance claims experience will be a definite asset
- 2-3 years’ experience in an administrative support role is required
- Previously demonstrated ability to execute high attention to detail and strong analytical skill
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviours showing initiative and follow-up skills
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment, as well as work independently
- Intermediate experience with Word and Excel skills are required
- All other computer applications – must have the aptitude and ability to learn as required?
- Detail Oriented with a customer service focus
- Bilingualism considered an asset
Environment/Working Conditions - Positive team dynamics
- All prospective employees must pass a background check
- Time allocation estimations are subject to change
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| International Programs Group (IPG) | Toronto | Ontario |
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Technical Claims Specialist, Property - Remote or Hybrid (Markham, ON)
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Company:ClaimsPro LP Technical Claims Specialist, Property - Remote or Hybrid (Markham, ON) We are currently looking to add an experienced Technical Claims Specialist - Property to our team to work in a REMOTE or HYBRID environment. Role Responsibilities:
The successful candidate will be responsible for investigating and adjusting personal and commercial property claims, as well as associated third-party liability claims. They will deliver high-quality service in accordance with ClaimsPro and client standards, ensuring timely and fair claim settlements within corporate policy guidelines. Specifically, the Technical Claims Specialist will be expected to: Investigate, negotiate and settle claims Direct field investigations as required for exposure and within account guidelines parameters. Make initial contact as per account guidelines. Report to client as per account guidelines. Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements Provide high level of customer service to clients and the insured.
Drawing on their experience and expertise in adjusting claims and understanding handling processes, the successful candidate also supports adjusting peers through: Providing guidance and direction to adjusting peers on claims handling strategies and issue resolution. Supervising back up and support as required (providing support to the team, approve reserves and payments.) Assisting with the training and development of staff on accounts specific processes. Assisting with the resolution of claims issues / escalations. Providing secondary resource and contact for clients.
Qualifications and Experience: University degree or post-secondary education related to insurance is nice to have. Minimum of 3 years’ experience. CIP designation or working towards designation. Adjuster’s license or have completed a minimum of the below 4 CIP courses: C11: Principles and Practice of Insurance C12: Insurance on Property C13: Insurance Against Liability—Part 1 C14: Automobile Insurance—Part 1 C110: Essentials of Loss Adjusting (Nice to have) Equivalency in combination of education and experience will be considered. Ongoing commitment to education and learning. Effective analytical skills, including identification of cause and effect dynamics Good investigative manner Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Why join ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit; You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers; You will be supported by experienced local claims support, centralized after hours support, and dictation services; Your claims load is driven by senior executives and business development staff from coast to coast; You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending; you are working in parallel with other SCM Insurance services Your continuous education fees are reimbursed to maintain your license; Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;
Visit www.scm.ca or www.claimspro.ca to learn more
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates
| ClaimsPro/IndemniPro | Markham | Ontario |
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Claims Examiner, Transportation - Remote (Little Rock, Arkansas)
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Company:ClaimsPro LP - International Programs Group Claims Examiner, Transportation - Remote (Little Rock, Arkansas) Claims Examiner - Transportation Overview Reporting to a Claims Supervisor, the Claims Examiner is responsible for investigating and settling transportation and first party claims and third-party claims, with an emphasis on strong communication and customer service, while utilizing state specific guidelines. IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability. Job Responsibilities: - Initiate the investigation of new claims
- Make liability/coverage decisions
- Evaluate and negotiate settlements of collision, specified perils, property damage, and transportation losses as appropriate.
- Manage and oversee the work of outside adjusters, appraisers and experts.
- Establish contact with the insured and claimant within established protocol.
- Recognize coverage issues and bring them to the attention of the supervisor.
- Develop basic understanding of liability and coverage principles.
- Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.
- Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.
- Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.
- Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.
- Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.
- Maintain state license by completing continuing education coursework and/or work towards a claims designation.
- Handle small claim suits as needed.
- Other duties as assigned by the claims supervisor
- Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Qualifications: - High School Diploma or Equivalent required; Bachelor’s degree is preferred
- Experience with Lloyd’s of London is considered an asset
- Proficient in Microsoft Office ; Experience with Xactimate
- Able to be licensed in states, countries where necessary
- AIC designation preferred
Competencies: - Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.
- Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.
- Ability to plan and exercise conscious control over the amount of time spent on specific activities.
- Strong Communicator (verbal and written)
- Ability to multi-task and handle high volume of concurrent tasks
- Work collaboratively with others inside and outside the company
Environment/Working Conditions: - Dynamic environment with tight deadlines, number and changing priorities
- All prospective employees must pass a background check
- Office environment including prolonged periods of computer use
- Location: Remote working but may require some travel to home office, etc.
- Only US Residents will be considered
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| International Programs Group (IPG) | Little Rock | Arkansas |
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National Property Specialist - Full Time (Vancouver, BC)
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Company:Pario Engineering & Environmental Sciences LP – Quantify National Property Specialist - Full Time (Vancouver, BC) Role Summary Reporting to the Director Pacific Region ParioQuantify™, this position will offer “best in class” Pario services and products to new and existing customers. As National Property Specialist, you will perform the necessary work to provide building specifications for residential/commercial/agricultural Replacement Cost Value (RCV) and Actual Cash Value (ACV) Appraisals, Bid Tendering Documents, Catastrophe Appraisals, Cost Audits, Dispute Resolutions, Building Valuation Appraisals and Appraisals Under the Insurance Act. You have a strong understanding of the mitigation, restoration and new construction processes and are proficient in the use of Xactimate, Word & Excel. You are experienced with building construction, building codes and basic electrical and plumbing techniques. Using your field expertise you will perform site inspections, quality surveying, measuring and specifications to provide pricing of various structures. Utilizing time management skills and your marketing/sales knowledge will assist you in meeting daily, weekly, and monthly productivity requirements. Proficient report writing is also required. Role Responsibilities: Perform the necessary work to provide replacement costs and actual cash value valuations on various residential, commercial, and industrial properties. Produce specification bid documents including general conditions, specifications, scope of work, bid sheets for building damage repair. Provide recommendations on protection from further damage as well as recommendations to repair or replace building. Provide verification of type and cause of damage – hail, water, etc. Complete cost audit and file reviews on jobs.
Provide valuation appraisals on residential and commercial buildings. Provide recommendations on costing, length of time to repair or to replace dwelling.
Responsible for submitting well written, documented appraisals and reports. Appraisals, file audits and reviews to adhere to ParioQuantify quality standards.
Invoice a minimum of 37.5 billable hours weekly / 1950 billable hours annually. You will also promote all ParioQuantify™ services to ClaimsPro adjusters to help ParioQuantify to achieve its budgeted annual post loss appraisal revenue.
Education, Knowledge and Experience Required: Diploma in Construction/Building Science, Construction Management, Architectural or Civil Engineering Technology Minimum 5 years estimating and project management experience in construction, restoration or insurance industry required. Working Knowledge of Xactimate Estimating Software is required. Excellent verbal and written communications skills. Knowledge of Microsoft Office, good computer skills and ability type a minimum of 35 wpm. Capacity to learn various electronic and manual estimating systems. Exposure to construction industry and interpretation of building codes.
Environment/Work Conditions:
Valid driver’s license and reliable vehicle. Ability to travel, as extensive travel is a requirement of the job.
Ability to lift/move up to 40lbs. Sit, stand, walk, kneel, crawl, and climb to investigate damaged property. All prospective employees must pass a background check.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ParioQuantify | Vancouver | British Columbia |
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In-Office/Bilingual Administrative Assistant (Dieppe, NB Canada)
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Company:ClaimsPro LP In-Office/Bilingual Administrative Assistant (Dieppe, NB Canada) Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service. ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required. This is a Full-time in-office role. Responsibilities: - Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines
- A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
- Transcribing data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster
- Transcribing reports and statements when required
- Professional telephone manner and excellent communication skills both written and verbal
- Ability to problem solve and work well independently and in a team environment
- Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
- Ability to work well under pressure and maintain composure in a fast paced and changing environment
- Maintaining applicable information and data entry within internal claims management software.
- Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files
- Processing client invoicing for claims and prepare files for closure
- Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed
- Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries
- Reception relief answer phones and forward calls in a timely, professional and efficient manner
- Other duties as assigned
Qualifications and Experience: • A post-secondary diploma preferably in Office Administration
• Experience in an administrative support environment would be an advantage • Previous experience within a dynamic team will be given preference. • You must be Bilingual in English and French. • Previously demonstrated ability to execute high attention to detail • Demonstrated ability to manage changing priorities and proven organizational skills • Demonstrated behaviors showing initiative behaviors and follow-up skills • Demonstrated ability to maintain a high level of confidentiality • Demonstrated professionalism and work ethic • Proven ability to contribute to and work well within a team environment • Intermediate experience with Word, and strong Excel skills are required • All other computer applications –must have the aptitude and ability to learn as required • All prospective employees must pass a background check Environment/Work Conditions SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro/IndemniPro | Dieppe | New Brunswick |
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Liability Examiner - Full Time (Anywhere in Canada)
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Company:ClaimsPro LP - International Programs Group Liability Examiner - Full Time (Anywhere in Canada) International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking a Liability Examiner. Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us! Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.
Role Responsibilities: - Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
- Examine complex liability claims.
- Direct Field Adjusters on assignment investigations
- Settle claims directly with claimants or their representatives
- Administer claims payments/settlements through trust accounts
- Liaise with all stakeholders to insure client's needs are met
Qualifications & Experience: While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces. We will also consider the following: - Your education, with relevant post-secondary education being an asset
- Your completed CIP courses, or working towards CIP designation
- Your ability to hold an independent adjusting license
- Your 5-7 years' experience delivering relevant claims adjusting and/or examining work
- Exposure to the Lloyd's market would be an asset
- Your experience positively contributing to a high-performing team
- Examples of your strong aptitude and ability to work with technology
- Your attention to detail and your ability to communicate professionally
?C?ompetencies: - Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
- Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
- A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
- Strong analytical, problem solving and organizational skills
- Demonstrated ability to be proactive in identifying and implementing solutions
- Proven ability to multi-task in a fast paced and demanding environment
- Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.
What We Offer: - Competitive Pay
- Work-Life Balance
- Remote Work Opportunities
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| International Programs Group (IPG) | Toronto | Ontario |
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Account Manager, National Accounts - Insurance (Hybrid, Markham, ON)
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Company:ClaimsPro LP Account Manager, National Accounts - Insurance (Hybrid, Markham, ON) Why join ClaimsPro? You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit. You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers. You will be supported by experienced local claims support, centralized after hours support, and dictation services. Your claims load is driven by senior executives and business development staff from coast to coast. You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending. Your continuous education fees are reimbursed to maintain your license. Your workload is balanced to ensure you can maintain a high-quality level and manage your abeyance.
Working with the National Accounts Leadership team, the main responsibility of this role is to provide/manage effective claims management solutions for our top commercial and personal lines clients. Role Responsibilities: Management of a portfolio of client accounts relating to automobile, property and general liability exposures. Establish and implementation of Best Handling Practices unique to each client. Performance of day-to-day tasks such as responding to client stakeholders, internal stakeholders (operations, sales) and addressing inquiries / concerns as needed. Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations Conduct regular stewardship and client facing meetings Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables. Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings and complaint management Weekly review of the operational dashboard KPI targets Potential leadership, guidance and mentoring of a dedicated adjusting team Act in a consultative and advisory capacity on claims matters and technical issues Participation in the RFP process for new business and existing client contract renewals
Qualifications & Experience:
University Degree and/or CIP/FCIP Designation Minimum of 5-7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred Supervisory experience is an asset Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations Strong negotiation skills Ability to speak and write in French is an asset
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro/IndemniPro | Markham | Ontario |
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Private Investigator - Part Time (Regina, Saskatchewan, Canada)
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Company:Xpera Risk Mitigation and Investigation LP Private Investigator - Part Time (Regina, Saskatchewan, Canada) Join Our Growing Team! Are you a skilled Investigator with a passion for uncovering the truth? As Canada’s largest national investigation and risk mitigation firm, Xpera is always looking for the smartest minds to help us excel in this industry. We are seeking a dedicated part time Surveillance Investigator to join our growing team in Saskatchewan. This is an exciting opportunity to work on complex cases in a dynamic environment. Role Responsibilities: - Conduct surveillance for a variety of legal, corporate, and insurance cases
- Document findings through video, photography, and detailed reports
- Monitor subjects discreetly, ensuring minimal detection while gathering crucial evidence
- Collaborate with clients to strategize and deliver results
Qualifications and Requirements: - A valid Private Investigator's License
- Proven experience in surveillance investigations (minimum 3 years preferred)
- Strong observational skills and the ability to think on your feet
- Proficient with surveillance equipment and technology
- Excellent written and verbal communication skills
- Ability to work independently and under pressure
- Full driver’s license and satisfactory driving record
- Access to a suitable vehicle with appropriate insurance for business use
- Ability to perform physical activities and sit for extended periods of time
Why Join Us? - Competitive total compensation package
- Opportunities for career development and advancement
- Cutting-edge resources, technology, and equipment provided, including cell phone and laptop computer
With 24 offices and 300+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Your day will also be filled with exciting challenges and on-the-job learning experiences to take your career to the next level. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| Xpera Risk Mitigation and Investigation | Regina | Saskatchewan |
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Private Investigator - Part Time (Saskatoon, Saskatchewan, Canada)
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Company:Xpera Risk Mitigation and Investigation LP Private Investigator - Part Time (Saskatoon, Saskatchewan, Canada) Join Our Growing Team! Are you a skilled Investigator with a passion for uncovering the truth? As Canada’s largest national investigation and risk mitigation firm, Xpera is always looking for the smartest minds to help us excel in this industry. We are seeking a dedicated part time Surveillance Investigator to join our growing team in Saskatchewan. This is an exciting opportunity to work on complex cases in a dynamic environment. Role Responsibilities: - Conduct surveillance for a variety of legal, corporate, and insurance cases
- Document findings through video, photography, and detailed reports
- Monitor subjects discreetly, ensuring minimal detection while gathering crucial evidence
- Collaborate with clients to strategize and deliver results
Qualifications and Requirements: - A valid Private Investigator's License
- Proven experience in surveillance investigations (minimum 3 years preferred)
- Strong observational skills and the ability to think on your feet
- Proficient with surveillance equipment and technology
- Excellent written and verbal communication skills
- Ability to work independently and under pressure
- Full driver’s license and satisfactory driving record
- Access to a suitable vehicle with appropriate insurance for business use
- Ability to perform physical activities and sit for extended periods of time
Why Join Us? - Competitive total compensation package
- Opportunities for career development and advancement
- Cutting-edge resources, technology, and equipment provided, including cell phone and laptop computer
With 24 offices and 300+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Your day will also be filled with exciting challenges and on-the-job learning experiences to take your career to the next level. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| Xpera Risk Mitigation and Investigation | Saskatoon | Saskatchewan |
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