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Company:

ClaimsPro LP

Account Manager, Insurance - Full Time (HYBRID - GTA)

Salary range: $96,400.00 - $133,800.00 annually

 

 

We have an existing opportunity to add an Account Manager to our team!

Team Management Responsibilities:

• Provide leadership, guidance and mentoring to a dedicated adjusting team
• Ensure claims are processed efficiently, accurately, and in compliance with company policies and industry regulations.
• Support achievement of financial and production targets through weekly review of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
• Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings, and complaint management
• Act in a consultative and advisory capacity on claims matters and technical issues
• Collaborate with stakeholders to resolve complex claims.
• Handle escalated claims to ensure resolution reached
• Participate in recruitment, training, and professional development initiatives for the claims team.

Account Management Responsibilities:

• “Single point of contact” for all internal and external Client Stakeholders and addressing inquiries/concerns as needed
• Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations
• Establish and implementation of Best Handling Practices unique to the client
• Develop and implement strategies to improve claims handling efficiency and customer satisfaction.
• Conduct regular client meetings, as required.
• Participation in client contract renewals, as required.
• Management and oversight of Accounts Invoicing.

Qualifications & Experience:

• University Degree or industry experience equivalent, CIP designation or ability to be licensed in ON and other jurisdictions.
• Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
• Minimum 5 years supervisory experience
• Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Proven data mining and analysis to support continuing process improvements.
• Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Ability to work in a fast-paced environment and make decisions to implement change where required

What We Offer:

• Competitive Pay: $96,400 - $133,000 ? - Salary is commensurate with experience, qualifications, and internal equity

• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

• Work-Life Balance

• Remote and Hybrid Work Opportunities

• E-flex Benefits Program

• Wellness Programs

• Registered Retirement Savings Plan (RRSP) matching

• Training and Career Development Opportunities

• Employee Referral Bonuses

• Employee Recognition Program

• Employee Perks (access to vendor discount programs)

• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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Company:

ClaimsPro LP

Part-time/Administrative Assistant - In-Office (Prince George, BC Canada)

Salary range: $18.05 - $25.08 hourly

 

 

We have an existing opportunity to add an Administrative Assistant to our team! This position is primarily in-office with the potential for hybrid opportunity.

Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same.  Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.

Job Summary
ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.

The hourly range for this role is $18.05-$25.08 per hour - Hourly rate is commensurate with experience, qualifications, and internal equity

 

Responsibilities:

• Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Professional telephone manner and excellent communication skills both written and verbal
• Ability to problem solve and work well independently and in a team environment
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Maintaining applicable information and data entry within internal claims management software.
• Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files
• Transcribe data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster
• Transcribing reports and statements when required
• Processing client invoicing for claims and prepare files for closure
• Administrative support to the district manager, assistant branch manager and property supervisor as needed
• Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries
• Reception relief answer phones and forward calls in a timely, professional and efficient manner
• Other duties as assigned

Qualifications and Experience:

• Grade twelve diploma
• A post-secondary diploma in Office Administration will be given preference. 
• Previous experience within a dynamic team will be given preference. 
• Experience in an administrative support environment is preferred 
• Any insurance experience would be an asset
• Previously demonstrated ability to execute high attention to detail 
• Demonstrated ability to manage changing priorities and proven organizational skills 
• Demonstrated behaviors showing initiative behaviors and follow-up skills 
• Demonstrated ability to maintain a high level of confidentiality 
• Demonstrated professionalism and work ethic 
• Proven ability to contribute to and work well within a team environment 
• Intermediate experience with Word, and strong Excel skills are required 
• All other computer applications –must have the aptitude and ability to learn as required
• All prospective employees must pass a background check

Environment/Working Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

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Company:

ClaimsPro LP

Senior Field Adjuster, Liability Claims, HYBRID (Calgary, AB)

 

 

We have an existing opportunity to add a SeniorLiability, Specialty Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Calgary area!

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Liability.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 7 years' relevant experience in claims adjusting

• Ongoing commitment to education and learning; currently pursuing CIP designation

• Must hold a Level 1 adjuster license in Alberta

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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Company:

ClaimsPro LP - International Programs Group

Senior Transportation Claims Examiner - Remote (Anywhere in the US)

 

 

This senior level Adjuster position is responsible for investigating and settling transportation first party claims and third-party claims, with an emphasis on industry knowledge around commercial auto physical damage, motor truck cargo, towing, and salvage procedures

IPG works as a Third Party Administrator in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage and motor truck cargo.  A nationwide knowledge base is a plus.  Compensation will be based on experience and knowledge. 

Job Responsibilities:

• Initiate the investigation of new claims

• Evaluate coverage and make appropriate policy decisions

• Evaluate and negotiate settlements of collision, specified perils, property damage, and transportation losses as appropriate.

• Manage and oversee the work of outside adjusters, appraisers and experts.

• Develop basic understanding of liability and coverage principles.

• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.

• Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.

• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.

• Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.

• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.

• Handle small claim suits as needed.

• Other duties as assigned by the claims supervisor

• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications, Education and/or Experience   

• High School Diploma or Equivalent required

• Bachelor’s degree is preferred

• Experience with Lloyd’s of London is considered an asset

Computer Skills

• Proficient in Microsoft Office 

• Preferred experience in Open Office

Certificates, Licenses, Registrations

• Able to be licensed in states, countries where necessary

• AIC designation preferred

Competencies

• Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.

• Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.

• Ability to plan and exercise conscious control over the amount of time spent on specific activities.

• Strong Communicator (verbal and written)

• Ability to multi-task and handle high volume of concurrent tasks

• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Dynamic environment with tight deadlines, number and changing priorities

• All prospective employees must pass a background check

• Office environment including prolonged periods of computer use

• Location: Remote working but may require some travel to home office, etc.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP - Sciences

Junior Mechanical Engineer, HYBRID, (Calgary, AB)

 

 

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Company:

ClaimsPro LP

Transcripteur·trice administratif·ve/Administrative Transcriptionist (Laval, QC Canada)

 

 

Transcripteur·trice administratif·ve Assurances

Résumé du poste

Sous l’autorité de la direction ou du responsable des dossiers, la personne titulaire du poste est responsable de la transcription fidèle et structurée de fichiers audio en anglais (déclarations d’assurés, notes d’experts en sinistre, rapports d’enquête, entretiens téléphoniques) en documents écrits clairs, précis et conformes aux normes du cabinet. Le poste pourra être occupé en télétravail.

Responsabilités principales

• Transcrire avec exactitude les déclarations enregistrées et les notes audio des experts en sinistre
• Réviser, corriger et mettre en page les documents selon les standards internes
• Assurer la qualité linguistique (orthographe, syntaxe, terminologie d’assurance)
• Respecter les délais de traitement des dossiers
• Maintenir la confidentialité des renseignements personnels
• Classer et intégrer les documents aux dossiers électroniques

Exigences

• Expérience en transcription (un atout majeur en assurances ou domaine connexe)
• Excellente maîtrise de l'anglais écrit
• Bonne connaissance de la terminologie en assurance de dommages (atout important)
• Rapidité et précision au clavier
• Discrétion et rigueur professionnelle

Profil recherché

• Sens aigu du détail
• Autonomie et gestion efficace des priorités
• Capacité à travailler avec des informations sensibles

SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement

SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats.  SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique.  SCM accepte les CV soumis directement par les candidats.

_____________________________________________________________________________________________

Administrative Transcriptionist – Insurance

Position Summary

Reporting to management or the file supervisor, the incumbent is responsible for the accurate and structured transcription of audio files in English (insureds’ statements, adjusters’ notes, investigation reports, recorded interviews) into clear, precise written documents that comply with the firm’s standards. The role can be performed remotely.

Key Responsibilities

• Accurately transcribe recorded statements and audio notes from claims adjusters
• Review, proofread, and format documents according to internal standards
• Ensure linguistic quality (grammar, spelling, insurance terminology)
• Meet file processing deadlines
• Maintain strict confidentiality of personal and sensitive information
• File and upload documents into electronic claim management systems

Requirements

• Experience in transcription (insurance or related field considered a strong asset)
• Excellent written English
• Good knowledge of property and casualty insurance terminology (strong asset)
• Strong typing speed and accuracy
• Professional discretion and attention to detail

Profile Sought

• Strong attention to detail
• Ability to work independently and manage priorities effectively
• Comfortable handling confidential and sensitive information

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Surety Adjuster/Expert en sinistres - BBCG (Laval)

 

 

Services de réclamations BBCG, une division de ClaimsPro/IndemniPro, est à la recherche d’un expert en sinistres à plein temps dans le domaine du cautionnement (surety adjuster) pour se joindre à nos équipes en pleine croissance.

Services de réclamations BBCG fait partie de la Division des risques spéciaux (SRD) de ClaimsPro/IndemniPro et s’est spécialisée dans la gestion de réclamations liées au cautionnement, aux détournements, à la cybercriminalité et à d’autres branches financières de niche et dans les enquêtes effectuées dans le cadre de ces réclamations. Nous somm­es la plus grande équipe d’experts en sinistres indépendants spécialisés dans le traitement de sinistres liés au cautionnement pour le compte de sociétés de cautionnement et d’assureurs. Notre équipe est composée de personnes hautement expérimentées qui possèdent des antécédents professionnels dans les domaines de la finance, de la comptabilité et de l’assurance. BBCG a une portée nationale et est présente d’un océan à l’autre au Canada, la division possédant des bureaux régionaux en Colombie-Britannique, en Ontario et au Québec. Nous traitons un large éventail de sinistres liés aux contrats de cautionnement et au cautionnement commercial au Canada et à l’étranger et coordonnons les travaux de notre équipe d’experts d’une manière à assurer une supervision de bout en bout des réclamations et une résolution efficace et rapide des cas.

BBCG est reconnue comme un chef de file de l’industrie pour sa constante capacité à effectuer des enquêtes professionnelles et de qualité supérieure sur le plan technique. Nos experts en sinistres techniquement compétents possèdent conjointement plus de cent cinquante années d’expérience, ce qui leur permet d’offrir à nos clients l’appui et les conseils essentiels au traitement de sinistres dans les marchés spécialisés et de niche liés au cautionnement et aux assurances.

Nos clients peuvent compter sur nos compétences techniques et notre capacité (enrichie par de nombreuses années de pratique) à anticiper des évolutions, à dénicher des occasions et à proposer des solutions innovantes pour mesurer avec précision les risques et les atténuer, que l’on se trouve dans une salle de conseil d’administration, dans un chantier ou même dans un tribunal.

Le candidat retenu par BBCG doit détenir plus de trois ans d’expérience en cautionnement ou dans des domaines connexe tel le droit de la construction, ingénierie et/ ou chargé de projet et avoir fait preuve de ces qualités au cours de sa carrière :

• Compétences supérieures dans le suivi et la gestion des contrats de construction;

• Des compétences supérieures dans la conduite des enquêtes effectuées dans le cadre de réclamations;

• Une capacité exceptionnelle à interpréter des libellés contractuels, des conditions de couverture complexes;

• Des compétences de premier ordre dans la rédaction de rapports d’une manière organisée et professionnelle;

• Des connaissances pratiques et à jour sur la jurisprudence applicable à l’industrie du cautionnement et de la construction;

• La capacité à superviser et à orienter des consultants, des avocats, des entrepreneurs, des ingénieurs et d’autres experts pour assurer une résolution rapide et efficace des sinistres;

• Un diplôme universitaire ou des compétences pertinentes acquises par l’expérience et la formation;

• Un permis d’expert en sinistres (ou être en voie d’obtenir ce permis);

• D’autres compétences et atouts essentiels comme :

• Une formation en droit ou en ingénierie (non obligatoire, mais serait un atout);

• Une attitude professionnelle et la capacité à communiquer clairement avec toutes les parties prenantes présentes dans une réunion officielle;

• Des compétences de premier ordre dans la résolution de problèmes et la capacité à trouver des solutions pratiques pour résoudre avec succès des différends complexes;

• La détention des permis nécessaires pour exercer dans des juridictions situées à l’intérieur et à l’extérieur de sa propre province;

• De l’expérience dans le domaine de la médiation, dans l’emploi de modes substitutifs pour la résolution de différends et dans la fourniture de preuves durant des interrogatoires préalables/des procès et de déclarations sous serment sur des questions liées à des réclamations;

• Une solide éthique de travail et le désir de fournir un travail de qualité supérieure;

• Le candidat doit être curieux et désireux d’apprendre;

• La capacité à se déplacer localement pour examiner des sites ou des projets ou participer à d’autres rencontres effectuées en personne;

• Être disposé à assister et à participer à des séminaires et des ateliers organisés par l’industrie;

• Le désir de poursuivre son développement professionnel et sa formation/son apprentissage dans le but d’améliorer continuellement le niveau du service fourni aux clients;

• Des compétences en matière de comptabilité et de calcul (des connaissances pratiques au sujet d’états financiers et de documents comptables seraient un atout);

• De solides compétences informatiques pour pouvoir s’adapter à des environnements différents sur le plan informatique (des connaissances avancées relativement à Excel et à Word seraient un atout);

• Un sens aigu de l’organisation pour pouvoir organiser ses activités quotidiennes et assurer une progression efficace des activités liées à la gestion des dossiers;

• La capacité à développer et à maintenir de solides relations d’affaires avec un large éventail de personnes;

• La capacité à travailler de manière indépendante et avec le moins de supervision possible.

En plus du règlement de sinistres dans le domaine du cautionnement de construction, BBCG se concentre aussi sur les sinistres des entreprises, dans des branches financières complexes qui comprennent, sans s’y limiter :

• Les détournements;

• La cybercriminalité;

• Les ouvrages en construction;

• L’assurance globale de chantier;

• Les risques liés à l’assurance-crédit; 

• La responsabilité professionnelle;

• La responsabilité civile des administrateurs et des dirigeants;

• La responsabilité civile liée aux pratiques d’emploi.

De l’expérience dans le traitement de réclamations liées aux domaines susmentionnés serait également un atout majeur.

Les réclamations présentées dans le domaine du cautionnement ont trait à des différends de toute envergure — de questions mineures à des questions importantes et complexes impliquant des besoins divergents et de nombreuses parties prenantes. BBCG emploie une approche simple pour résoudre ces cas complexes, s’appuyant notamment sur son réseau d’experts à l’échelle nationale. Les clients peuvent essentiellement compter sur le soutien d’une équipe pluridisciplinaire composée d’experts techniques qui comprennent les nuances des marchés locaux dans lesquels les sinistres traités ont eu lieu. Notre équipe peut de plus compter sur l’appui d’un logiciel de gestion de réclamations exclusif qui a été développé à l’interne et spécifiquement pour la gestion des sinistres relatifs au domaine du cautionnement. Le candidat retenu peut s’attendre à un régime de rémunération pour cadres supérieurs compétitif.

SCM Services d’assurances et ses sociétés affiliées sont ravies de recevoir la candidature de personnes handicapées et encouragent même l’envoi de telles candidatures. Les candidats ayant besoin d’une aide particulière peuvent à tout moment en faire la demande durant le processus de recrutement et d’évaluation.

Déclaration au sujet d’approches non sollicitées — agences de recrutement

SCM Services d’assurances (SCM) et ses sociétés affiliées n’accepteront pas l’envoi de C.V. non sollicités de la part de tiers recruteurs et demandent en conséquence aux agences de ne pas entrer directement en contact avec les employés ou les gestionnaires de notre entreprise pour présenter des candidats. Nous tenons aussi à faire ressortir que SCM ne versera PAS de commission pour l’embauche de toute personne dont le C.V. n’était pas sollicité et traitera les C.V. de cette nature comme des documents à caractère public. Les C.V. envoyés directement par les candidats sont les bienvenus.

A division of ClaimsPro - BBCG Claim Services, is seeking a full-time Surety Adjuster to join our growing team,

BBCG Claim Services is a division within ClaimsPro’s Specialty Risk Division (SRD) that specializes in the investigation and management of surety, crime, cyber and other niche financial lines claims. We are Canada’s largest team of independent Loss Adjusters specifically dedicated to the handling of surety losses on behalf of surety and insurer clients. Our team is comprised of highly experienced individuals who possess professional backgrounds in finance, accounting and insurance.  The BBCG team has a national presence from coast-to-coast with regional offices in British Columbia, Ontario and Quebec. BBCG handles a wide range of contract and commercial surety losses across Canada and internationally, coordinating our team of experts to oversee all aspects of claims through efficient and timely resolution.

BBCG is recognized as an industry leader in performing consistently professional and technically superior investigations. Our team of technically skilled Adjusters offers over 150 years of combined experience, which ensures our clients receive the required support and advice that is essential when handling losses in specialty and niche surety and insurance markets.

From the boardroom, the job site, and beyond to the courtroom, clients rely on BBCG’s technical expertise and years of practical experience to anticipate developments, identify opportunities, and offer innovative solutions to accurately measure exposures and mitigate risk.

BBCG's successful candidate must have more than three years' experience in bonds or related fields such as construction law, engineering and/or project management, and have demonstrated these qualities during his/her career:

• Superior skills in monitoring and managing construction contracts;

• Superior skills in conducting claims investigations.

• Superior ability to interpret suretybond wordings, complex coverage conditions and obligations

• Exceptional ability to interpret complex contractual wordings and coverage conditions.

• Superior report writing ability, and proven ability to analyze and present claim data to sureties/insurers in an organized and professional manner

• Current working knowledge of relevant jurisprudence applicable to the surety industry

• Up-to-date, practical knowledge of case law applicable to the surety and construction industries

• Ability to oversee and direct consultants, lawyers, contractors and engineers, and other experts to ensure timely and effective claim resolution

• University degree or a combination of education and relevant experience;

• Adjuster’s license designation or working towards completion;

• Additional key assets and skills such as:

• Background in law or engineering would be an asset;

• A professional demeanor and ability to communicate clearly to all stakeholders in a formal group setting

• Superior problem-solving skills and the ability to formulate practical solutions to successfully resolve complex disputes

• Licensed in jurisdictions inside and outside of home province

• Experience with mediation/alternate dispute resolution, provision of evidence at discovery/trial, provision of sworn statement on claim related matter

• A strong work ethic and desire to deliver a superior work product

• The ability to travel locally and abroad to attend site visits, project and other in-person meetings

• Willingness to attend and participate in industry seminars and workshops

• A desire to engage in professional development and continuing education/training with the aim of continuously improving the level of service provided to clients

• Accounting and computation skills; working knowledge of financial statements and accounting records an asset;

• Strong computer skills to adapt to various IT environments; advanced knowledge of Excel and Word an asset;

• Extremely well-honed organizational skills to prioritize day-to-day activities to allow efficient and effective progress of file management activities;

• Ability to develop and maintain strong business relationships with a wide spectrum of people;

• Ability to work independently with minimal supervision

• Candidates must be curious and eager to learn

In addition to the adjustment of surety losses, BBCG also focuses on commercial losses in Complex Financial lines, which includes, but is not limited to:

• Crime/Fidelity

• Cyber

• Course of Construction

• Wrap Up Liability

• Trade Credit Risks  

• Professional Liability

• Directors’ and Officers’ Liability

• Employment Practices Liability

Experience in the handling of claims in the above areas is also a key asset.

Surety claims range from minor disputes to large and complex, involving multiple stakeholders and divergent needs.  BBCG manages this complexity with a simple approach by leveraging its national network of experts. Clients ultimately benefit from a multi-disciplinary team of technical experts who understand the nuances of the markets local to the claim.  Our team is further empowered by proprietary claim management software developed internally strictly for surety claims handling. The successful candidate can expect a competitive executive compensation package.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Senior Property Field Adjuster, HYBRID (Calgary, AB)

 

 

We have an existing opportunity to add a Senior Property Field Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Calgary area.

Job Summary
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Minimum of 5 years + of relevant experience with property claims.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• Alberta Adjuster’s license, or currently pursuing exam

• Ongoing commitment to education and learning, preferably pursuing CIP designation as well.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Field Claims Adjuster, Full-Time, HYBRID (Victoria, BC)

Salary range: $80,300.00 - $111,500.00 annually

 

 

We have an existing opportunity to add a Field Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Victoria area.

Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property, and Casualty, or Liability.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 3 years of relevant experience in multi-line claims adjusting 

• The ideal candidate must be able to immediately qualify for aBC adjuster's license. 

• Ongoing commitment to education and learning, preferably pursuing CIP designation as well.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP - Sciences

Fire Investigator - Full Time (Edmonton, Alberta)

 

 

With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients.  By joining a successful team like Pario, you will have the opportunity to work on projects in various areas such as industrial, commercial (retail/office), residential, institutional, and environmental.

We have an existing opportunity to add a Fire Investigator to our Edmonton, Alberta team!

The successful applicant will be responsible for performing forensic fire investigations to determine the origin and cause for structure and vehicle fires. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders.  In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Role Responsibilities:

• Assess, analyze and report on the origin and cause fires.
• Interview witnesses, service personnel and other local officials.
• Inspections shall include, but not be limited to, roofs, attics, crawlspaces, partially destroyed buildings, fire damaged buildings, and elevated structures.
• Able to recognize potential subrogation opportunities.
• The ability to climb, work at heights, and work at all temperatures is required.
• The ability to assess the general safety of damaged fire structures is essential.
• Lead project(s) from start to finish.
• Provide clear, accurate, and timely reports.

Qualifications and Experience:

• Minimum CFEI, CFI, or CVFI, or the ability to become certified is a must.
• Minimum 5-7 years of relevant experience.
• Preferably including a strong background in fire research or equivalent work experience.
• Experience within the insurance and legal industry is a must.
• A demonstrated track record of taking projects to successful completion.
• Proficient in standard Microsoft Office (MS Word, Outlook & Excel).
• A strong understanding of the Fire Code.
• Class G driver’s license or equivalent as recognized by Province of employment.
• Positive, self-driven, motivated, personal attitude.
• A willingness and passion to support the marketing and sales department through attendance at presentations and industry events.
• Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project.

What We Offer:

• Competitive Pay
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP) matching
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.