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Company:

ClaimsPro LP

Claims Service Representative *Remote work* Full-Time, (Toronto, ON)

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Company:

ClaimsPro LP

Expert En Sinistre Interne Dommages Directs et RC - Comptes nationaux / Desktop Property and Liability Claims Adjuster - National Accounts (Laval, QC)

EXPERT EN SINSITRE EN DOMMAGES DIRECTS INTERNE 

100% à distance mais un bureau t'attends si tu préfères travailler en mode hybride.

Être bilingue est requis (oral et écrit).

Le poste est rattaché à notre bureau de Laval mais ton lieu de résidence peut être n'importe où au Canada si tu détiens un permis d'expert valide au Québec.

Résumé du rôle

Nous cherchons actuellement à ajouter un expert en dommage directs (1 à 3 années d'expérience) à notre équipe des comptes nationaux ! !

Pour réussir dans ce rôle, le candidat idéal doit avoir une formation/expérience dans les réclamations en dommages directs et en responsabilité civile.

Responsabilités:

• Contact et suivi rapides avec les assurés et les réclamants.

• Enquêter sur la cause et faire rapport aux clients avec des recommandations solides.

• Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés.

• Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir:

• Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité.

• Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet.

• Capable de tirer des conclusions valables et de les communiquer efficacement.

• Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles.

• Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations.

• Maîtrise des ordinateurs et de la technologie actuelle

• Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public.

• Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun.

• Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.

Pourquoi devriez-vous envisager une carrière avec IndemniPro? Nous sommes fiers de nos employés et cela montre :

• Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada.

• Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite.

• Vous travaillerez sur le logiciel de pointe EspaceRéclamations, conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs.

• Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre.

• Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture.

• Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes.

• Si vous ne désirez pas travailler de la maison à temps plein, notre bureau local vous accueillera, vous fournira un bureau agréable, des collègues sympathiques et un endroit pour développer votre carrière.

Avec plus de 90 succursales au Canada, IndemniPro est le plus important fournisseur de services de gestion de réclamations, d'un océan à l'autre. Nos professionnels en sinistres offrent un large éventail d'expertises dans de multiples disciplines et s'engagent à fournir un service de la plus haute qualité à nos clients. Visitez www.scm.ca ou www.claimspro.ca pour en savoir plus.

Environnement/Conditions de travail

SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

PROPERTY CLAIMS ADJUSTER (DESKTOP)

100% remote, but an office awaits you if you prefer to work in hybrid mode.  

Bilingualism is required (oral and written).

The position is based in our Laval office, but you can live anywhere in Canada if you have a valid Quebec expert permit.

Role Summary
 

We are currently looking to add a Direct Damage Adjuster (1-3 years experience) to our National Accounts team!!! 

To be successful in this role, the ideal candidate will have training/experience in direct damage and liability claims. 

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Competencies required to succeed:

• Proactive in finding resolutions, with sense of urgency and responsiveness.

• Effective analytical skills including identification of cause-and-effect dynamics. 

• Able to draw valid conclusions and effectively communicate them.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.

• Must have people skills with bias towards building relationships with own team and claims stakeholders.

• Proficient with computers and current technology

• Effective written skills including grammar and those of a technical in nature.

• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.

• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

• Bilingualism (English & French) is a strong asset

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• Your claims load is driven by senior executives and business development staff from coast to coast.

• You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Opportunity for you to obtain your claims adjuster license in all Canadian provinces.

• If you do not want to work from home, our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Environment/Work Conditions  
 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

ClaimsPro LP

Claims Adjuster- Property/Transportation Equipment & Cargo, Hybrid (Kitchener, ON)

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP

Structural Forensic Engineer - Full Time (Southwestern Ontario - Chatham, Sarnia, Windsor)

Pario Engineering & Environmental Sciences is currently seeking a Structural Forensic Engineer who is dynamic, motivated, and passionate about their career to support the Southwestern Ontario area including Chatham, Sarnia, and Windsor.

The successful applicant will be responsible for performing forensic investigations for structural, building envelope, as well as building code compliance issues. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders. By joining a successful team like Pario you will have the opportunity to work on projects in various areas such as: commercial (retail/office), residential, institutional and environmental. In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Responsibilities:

• Assess, analyze and report on the cause and origin of structural failures
• Interview witnesses, service personnel and other local officials
• Provide structural designs for restoration and renovation purposes
• Develop and complete full working drawings for building department acceptance
• Complete complex or innovative projects of any size where new or innovative design approaches are required
• Lead project(s) from start to finish
• Provide clean, accurate, and timely designs

Qualifications:

• Minimum Bachelors Degree in Civil/Structural Engineering required
• Professional Engineering License, or the ability to be licensed in the province of Ontario required
• Minimum 5 years’ relevant work experience
• Preferably, experience includes strong residential design experience and/or equivalent work experience
• Experience within the insurance and legal industry is a must
• A demonstrated track record of taking projects to successful completion
• Proficient in standard Microsoft Office (MS Word, Outlook & Excel)
• Expert knowledge and understanding of the Regional Building Code
• Hand-on construction experience would be an asset
• Positive, self-driven, motivated, personal attitude
• A willingness and passion to: support the marketing and sales department through attendance at presentations and industry events
• Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP

Structural Forensic Engineer - Full Time (Thunder Bay, Ontario)

Pario Engineering & Environmental Sciences is currently seeking a Structural Forensic Engineer who is dynamic, motivated, and passionate about their career to support the Thunder Bay, Ontario area.

The successful applicant will be responsible for performing forensic investigations for structural, building envelope, as well as building code compliance issues. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders. By joining a successful team like Pario you will have the opportunity to work on projects in various areas such as: commercial (retail/office), residential, institutional and environmental. In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Responsibilities:

• Assess, analyze and report on the cause and origin of structural failures
• Interview witnesses, service personnel and other local officials
• Provide structural designs for restoration and renovation purposes
• Develop and complete full working drawings for building department acceptance
• Complete complex or innovative projects of any size where new or innovative design approaches are required
• Lead project(s) from start to finish
• Provide clean, accurate, and timely designs

Education, Knowledge and Experience Required:

• Minimum Bachelors Degree in Civil/Structural Engineering required
• Professional Engineering License, or the ability to be licensed in the province of Ontario required
• Minimum 5 years’ relevant work experience
• Preferably, experience includes strong residential design experience and/or equivalent work experience
• Experience within the insurance and legal industry is a must
• A demonstrated track record of taking projects to successful completion
• Proficient in standard Microsoft Office (MS Word, Outlook & Excel)
• Expert knowledge and understanding of the Regional Building Code
• Hand-on construction experience would be an asset
• Positive, self-driven, motivated, personal attitude
• A willingness and passion to: support the marketing and sales department through attendance at presentations and industry events
• Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP

Fire Investigator - Full Time (Halifax, Nova Scotia)

Pario Engineering & Environmental Sciences is currently seeking a Fire Investigator in the Halifax, Nova Scotia area who is dynamic, motivated, and passionate about their career to support our expansion in Atlantic Canada.

The successful applicant will be responsible for performing forensic fire investigations to determine the origin and cause for structure and vehicle fires. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders.

By joining a successful team like Pario, you will have the opportunity to work on projects in various areas such as: industrial, commercial (retail/office), residential, institutional, and environmental.

In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Responsibilities:

• Assess, analyze and report on the origin and cause fires
• Interview witnesses, service personnel and other local officials
• Inspections shall include, but not be limited to, roofs, attics, crawlspaces, partially destroyed buildings, fire damaged buildings, and elevated structures
• Able to recognize potential subrogation opportunities
• The ability to climb, work at heights, and work in all temperatures is required
• The ability to assess the general safety of fire damaged structures is essential
• Lead project(s) from start to finish
• Provide clear, accurate, and timely reports

Qualifications:

• Minimum CFEI, CFI, or CVFI, or the ability to become certified is a must
• Minimum 3-5 years’ relevant work experience
• Preferably including a strong background in fire investigation or equivalent work experience
• Experience within the insurance and legal industry is a must
• A demonstrated track record of taking projects to successful completion
• Proficient in standard Microsoft Office (MS Word, Outlook & Excel)
• A strong understanding of the Fire Code
• Class G driver’s license or equivalent as recognized by Province of employment
• Positive, self-driven, motivated, personal attitude
• A willingness and passion to support the marketing and sales department through attendance at presentations and industry events
• Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Claims Administrator - Full-Time, Hybrid (Toronto, Ontario)

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles.

We are currently seeking a Claims Administrator to report into our Toronto office. You will need to be technically strong, a good planner and organizer, understand key issues, and provide solid solutions. You'll need to be motivated to do this type of work and be excited about the challenges of a growing organization.

Please note this is a Hybrid role. The successful candidate will be required to work both from home and from our Toronto Front Street location.

Responsibilities:

• Accurately enter claims and financial data in various databases and reconcile with our internal systems
• Prepare financial and data reports as required
• Troubleshoot data conflicts directly with clients and examiners
• Participate in building and/or enhancing system processes and connections
• Support the development of dashboards and data reporting tools

Qualifications & Experience

• Post-secondary education being an asset
• Completion of the CIP program courses or working towards the CIP designation is an asset
• 2-3 years’ experience in an claims review or relevant claims adjustment support role is an asset
• Exposure to the Lloyd's market and Lineage claims system would be an asset
• Advanced Excel Skills and knowledge of PowerBI and Data Analytics Expressions (DAX)
• Previously demonstrated ability to execute high attention to detail and strong analytical skill
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviours showing initiative and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment, as well as work independently
• Intermediate experience with Word and Excel skills are required
• All other computer applications – must have the aptitude and ability to learn as required?
• Detail Oriented with a customer service focus
• Positive team dynamics
• All prospective employees must pass a background check

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Claims Administrator - Remote (Edmonton, Alberta or Vancouver, British Columbia Canada)

Claims Administrator – Full-time - Remote from BC or Alberta

Role Summary

The ClaimsPro office is a is seeking a Claims Administrator to join the team. This role will provide administrative support to the Client Services Group in preparing data for client reports, and centralized administration of large insurer client programs.

Here are great reasons to work for ClaimsPro:

• you will be part of a team of over 300 Claims Assistants & 700 independent adjusters from 9 other provinces, 2 territories;
• your career can grow into becoming a senior claims assistant, a licensed adjuster, other admin roles - the sky is the limit;
• you will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;
• you will be supported by other experienced local claims support, centralized after hours support, and dictation services;
• you are compensated not only with a competitive salary but also with a flex-benefit plan (from day 1 of employment) that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;
• you are working in parallel with other SCM Insurance services - XPERA Risk Mitigation & Security, ESM Emergency Security Management, IPG International Programs Group, PARIO Engineering and Environmental Sciences.
• your continuous education will be considered and likely funded, especially CIP course work.
• your workload is balanced to ensure you can maintain a high-quality level.

Salary Range - $39k - $43k per year.

ClaimsPro, a SCM company, has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 90 branches coast to coast, and over 1000 employees. SCM is the largest independent, privately-owned provider of claims management, risk management, and related services in Canada. It is our commitment to strategically evolve our services and expertise to support the ever-changing challenges of our clients. Innovative technology, expert staff, and solid customer service are the hallmarks that distinguish SCM Insurance Services.

Visit www.scm.ca or www.claimspro.ca to learn more 

Competencies required to succeed 

• Communication Skills - the ability to communicate effectively with both internal and external associates, written and oral techniques
• Problem Solving - the ability to look at situations and barriers to creatively provide solutions that meet the needs of all parties in the best collective manner possible
• Initiative - being proactive in identifying and implementing claims handling solutions resulting in equitable settlements. 
• Teamwork - must genuinely intend to work cooperatively with others; 
• Adaptability – embraces change and demonstrates a willingness to learn 
• Ability to take simultaneous direction from multiple sources and manage conflicting priorities in an effective manner 

 
Responsibilities 

• Your role will include:
• Triage new claims and ensure they are set up daily.
• Address inquiries from internal and external customers.
• Assist with the creation and maintenance of client guidelines
• Centralized Payment Desk responsibilities
• Preparation of data and tracking data for client pricing models
• Communicating with IT to ensure that all aspects of client account set up are in place 
• Assist with providing training and ongoing support for Client Access
• Subject matter specialist on use and administration of client claims management systems
• Regular preparation of client specific data for client operational reports
• Assist internal stakeholders with client related procedural issues and protocol
• Perform account/file reviews to determine operational compliance
• When required, support with rotational afterhours claims watch (available to be on-call until 8 PM EST).

 
Education, knowledge and experience required 

• Post-secondary education
• Bilingual in both French and English is an asset
• Insurance industry experience/exposure preferred
• Previous experience/exposure to desktop adjusting an asset
• 1 to 3 years’ experience in a customer service/support role required
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
• Strong computer skills with an aptitude/ability to learn new software/databases

 
Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Expert En Sinistre Interne - Blessures Corporelles / Bodily Injury Desktop Claims Adjuster - National Accounts (Laval, QC)

EXPERT EN SINSITRE INTERNE - BLESSURES CORPORELLES

Nous cherchons actuellement à ajouter un expert en sinistre à notre équipe pour traiter des dossiers de blessures corporelles.

Le poste est 100% à distance ou en mode hybride au choix du candidat. Avantages et salaire concurrentiels.

Exigences:

• Un permis d’expert en sinistre 5A émis par l'AMF est obligatoire

• Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.

• Pour réussir dans ce rôle, le candidat idéal doit avoir une formation/expérience dans le traitement de dossiers en responsabilité civile.

Responsabilités:

• Contact et suivi rapides avec les assurés et les réclamants.

• Enquêter sur la cause et faire rapport aux clients avec des recommandations solides.

• Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés.

• Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir:

• Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité.

• Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet.

• Capable de tirer des conclusions valables et de les communiquer efficacement.

• Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles.

• Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations.

• Maîtrise des ordinateurs et de la technologie actuelle

• Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public.

• Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun.

Pourquoi devriez-vous envisager une carrière avec IndemniPro? Nous sommes fiers de nos employés et cela montre :

• Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada.

• Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite.

• Vous travaillerez sur le logiciel de pointe EspaceRéclamations, conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs.

• Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre.

• Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture.

• Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes.

• Si vous ne désirez pas travailler de la maison à temps plein, notre bureau local vous accueillera, vous fournira un bureau agréable, des collègues sympathiques et un endroit pour développer votre carrière.

Avec plus de 90 succursales au Canada, IndemniPro est le plus important fournisseur de services de gestion de réclamations, d'un océan à l'autre. Nos professionnels en sinistres offrent un large éventail d'expertises dans de multiples disciplines et s'engagent à fournir un service de la plus haute qualité à nos clients. Visitez www.scm.ca ou www.claimspro.ca pour en savoir plus.

Environnement/Conditions de travail

SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement

SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats.  SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique.  SCM accepte les CV soumis directement par les candidats.

DESKTOP CLAIMS ADJUSTER - BODILY INJURY

We are currently looking to add an adjuster to our team to handle bodily injury claims.

The position is 100% remote or in hybrid mode, at the candidate's discretion. Competitive benefits and salary.

Requirements:

• A 5A adjuster's license issued by the AMF is required.

• Bilingualism (English & French) is a strong asset in the National Account Department.

• To succeed in this role, the ideal candidate must have training/experience in handling civil liability files.

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Competencies required to succeed:

• Proactive in finding resolutions, with sense of urgency and responsiveness.

• Effective analytical skills including identification of cause-and-effect dynamics. 

• Able to draw valid conclusions and effectively communicate them.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.

• Must have people skills with bias towards building relationships with own team and claims stakeholders.

• Proficient with computers and current technology

• Effective written skills including grammar and those of a technical in nature.

• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.

• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• Your claims load is driven by senior executives and business development staff from coast to coast.

• You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Opportunity for you to obtain your claims adjuster license in all Canadian provinces.

• If you do not want to work from home, our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Environment/Work Conditions  

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates

× Apply Now

Company:

ClaimsPro LP

Expert en sinistre, plusieurs postes, temps-plien (Montreal, QC)

Le poste en bref

Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des autos assurées.

 Formation, connaissances et expérience requises

• Permis valide de l'AMF d'expertise en sinistres
• Au moins 5 ans d'expérience dans le règlement de sinistres spécialisé en responsabilité civile et plus de 10 ans en dommages direct.
• Permis de conduire valide
• Bilinguisme un atout

 Responsabilités

• Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
• Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre ; communiquer des recommandations bien fondées aux clients.
• Constater et déterminer l’envergure des dommages selon les normes de nos clients.
• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
• Participer au développement des affaires en rencontrant régulièrement les clients actuels.
• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

 Compétences requises pour réussir

• Expérience en sinistre de responsabilité civile
• Bonnes aptitudes en communications interpersonnelles
• Aptitudes à négocier
• Bonne gestion du temps
• Faire preuve d’esprit d’équipe
• Dédier aux services à la clientèle

• Enquête spéciale

Environnement/Conditions de travail  

SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes défavorisées. Les accomodation sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement

SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats.  SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats.

Job Description

Investigate all types of personal lines and commercial lines claims, assess damages and negotiate settlements on behalf of insurance companies or self-insureds.

 Required training, knowledge and experience 
- Valid AMF claims adjuster's license
-  At least 5 years' experience in claims settlement specializing in civil liability and more than 10 years in direct damage.
- Valid driver's license
- Bilingualism an asset

 Responsibilities

- Gather versions of events from insureds and/or witnesses/third parties by questioning them tactfully and vigilantly, in accordance with our clients' quality and customer service standards.
- Investigate the facts and circumstances to determine the cause and responsibility of the loss; communicate well-founded recommendations to customers.
- Ascertain and determine the extent of damage in accordance with our customers' standards. .
- Negotiate a fair and satisfactory settlement for all parties involved.
- Participate in business development by meeting regularly with existing clients.
- Perform assigned duties in accordance with established work standards, policies and procedures.

Skills Required to Succeed
- Experience in civil liability claims
- Good interpersonal skills
- Negotiation skills
- Good time management
- Demonstrate team spirit
- Dedicated to customer service

Environment/Work Conditions  

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates