Company:

Expert En Sinistre Interne Dommages Directs et Responsabilité Civile (incluant Blessures Corporelles) - Comptes nationaux 

Nous recherchons actuellement un expert en sinistres (biens et responsabilité civile) ! Ce poste est 100 % à distance, mais un bureau vous attend à Laval si vous préférez travailler en mode hybride. Vous pouvez résider n'importe où au Canada à condition d'être titulaire d'un permis d'expert en sinistres valide au Québec (sinistres des particuliers et des entreprises).

Anglais fonctionnel est requis (oral et écrit).

Résumé du rôle

Nous cherchons actuellement à ajouter un expert en dommage directs et responsabilité civile (1 à 3 années d'expérience) à notre équipe des comptes nationaux !!

Pour réussir dans ce rôle, le candidat idéal doit avoir une formation/expérience dans les réclamations en dommages directs et en responsabilité civile. Le candidat aura aussi de l'expérience en blessures corporelles ou au moins de l'intérêt pour en traiter.

Responsabilités:

• Contact et suivi rapides avec les assurés et les réclamants.

• Enquêter sur la cause et faire rapport aux clients avec des recommandations solides.

• Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés.

• Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir:

• Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité.

• Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet.

• Capable de tirer des conclusions valables et de les communiquer efficacement.

• Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles.

• Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations.

• Maîtrise des ordinateurs et de la technologie actuelle

• Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public.

• Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun.

• Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.

Pourquoi devriez-vous envisager une carrière avec IndemniPro? Nous sommes fiers de nos employés et cela montre :

• Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada.

• Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite.

• Vous travaillerez sur le logiciel de pointe EspaceRéclamations, conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs.

• Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre.

• Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture.

• Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes.

• Si vous ne désirez pas travailler de la maison à temps plein, notre bureau local vous accueillera, vous fournira un bureau agréable, des collègues sympathiques et un endroit pour développer votre carrière.

Avec plus de 90 succursales au Canada, IndemniPro est le plus important fournisseur de services de gestion de réclamations, d'un océan à l'autre. Nos professionnels en sinistres offrent un large éventail d'expertises dans de multiples disciplines et s'engagent à fournir un service de la plus haute qualité à nos clients. Visitez www.scm.ca ou www.claimspro.ca pour en savoir plus.

Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement
Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.

We have an existing opportunity for a property & liability claims adjuster! This position is 100% remote, but an office awaits you in Laval if you prefer to work in hybrid mode. You can live anywhere in Canada if you have a valid Quebec claims adjuster's license (personal and commercial).

Bilingualism in French and English is required (oral and written).

Role Summary
 

We are currently looking to add a Direct Damage & Liability (including BI) Adjuster (1-3 years experience) to our National Accounts team!!

To be successful in this role, the ideal candidate will have training/experience in direct damage and liability claims. The candidate will ideally have experience in Bodily injury claims.

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Competencies required to succeed:

• Proactive in finding resolutions, with sense of urgency and responsiveness.

• Effective analytical skills including identification of cause-and-effect dynamics. 

• Able to draw valid conclusions and effectively communicate them.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.

• Must have people skills with bias towards building relationships with own team and claims stakeholders.

• Proficient with computers and current technology

• Effective written skills including grammar and those of a technical in nature.

• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.

• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

• Bilingualism (English & French) is a strong asset

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• Your claims load is driven by senior executives and business development staff from coast to coast.

• You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Opportunity for you to obtain your claims adjuster license in all Canadian provinces.

• If you do not want to work from home, our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Environment/Work Conditions  

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

We are seeking a Full Time Customer Support Specialist to join our team in Little Rock, Arkansas!

Reporting to the Specialty Group Team Lead, the Customer Support Specialist is responsible for certain programs and the day-to-day upkeep of claims.

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

Job Responsibilities:

• Provides administrative support for client claims

• Maintains Claim Databases

• Sets up all new claims within the required time frame

• Answer all phone calls for client programs

• Provides follow up to all open claims in client systems and claim files

• Fills in on other programs when needed

• Attends monthly team meetings

• Other duties as assigned

Qualifications:

Education and/or Experience   

• High School Diploma or Equivalent required

• Bachelor’s degree is preferred

Computer Skills

• Proficient in Microsoft Office 

Competencies

• Strong writing skills and proper use of grammar to document claim file notes clearly with all communications and activities that occur during of handling the claim.

• Excellent time management skills

• Strong Communicator (verbal and written)

• Ability to multi-task and handle high volume of concurrent tasks

• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Only US residents will be considered

• Dynamic environment with tight deadlines, number and changing priorities

• All prospective employees must pass a background check

• Office environment including prolonged periods of computer use

• Remote working, but may be called into work in the office temporarily or permanently at any time

• Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

We have an existing opportunity to add an Adjuster to our Prince George team! This position will work in a hybrid capacity supporting field requests within the Prince George area.

Why join ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• You will be supported by experienced local claims support, centralized after hours support, and dictation services;

• Your claims load is driven by senior executives and business development staff from coast to coast;

• You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• you are working in parallel with other SCM Insurance services

• Your continuous education fees are reimbursed to maintain your license;

• Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;

Visit www.scm.ca or www.claimspro.ca to learn more

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

Qualifications and Experience:

• The ideal candidate should have experience at least one of these areas:  Auto, Property, Liability, Accident & Benefits. Bodily Injury claims

• University degree or post-secondary education related to insurance

• Minimum of 3 years’ experience in this field

• Must be able to obtain a level 1 B.C. Adjuster’s license

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning, pursuing CIP designation.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Advanced communication skills including:

• Effective written skills including those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

Competitive Compensation: $80,300.00 - 111,500.00 CAD Annual.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

We have an existing opportunity to add a National Property Specialist to our Vancouver team! This position will offer “best in class” Pario services and products to new and existing customers.

As National Property Specialist, you will perform the necessary work to provide building specifications for residential/commercial/agricultural Replacement Cost Value (RCV) and Actual Cash Value (ACV) Appraisals, Bid Tendering Documents, Catastrophe Appraisals, Cost Audits, Dispute Resolutions, Building Valuation Appraisals and Appraisals Under the Insurance Act. You have a strong understanding of the mitigation, restoration and new construction processes and are proficient in the use of Xactimate, Word & Excel. You are experienced with building construction, building codes and basic electrical and plumbing techniques. Using your field expertise you will perform site inspections, quality surveying, measuring and specifications to provide pricing of various structures. Utilizing time management skills and your marketing/sales knowledge will assist you in meeting daily, weekly, and monthly productivity requirements. Proficient report writing is also required.

Role Responsibilities: 

• Perform the necessary work to provide replacement costs and actual cash value valuations on various residential, commercial, and industrial properties. 

• Produce specification bid documents including general conditions, specifications, scope of work, bid sheets for building damage repair. 

• Provide recommendations on protection from further damage as well as recommendations to repair or replace building. 

• Provide verification of type and cause of damage – hail, water, etc. 

• Complete cost audit and file reviews on jobs.

• Provide valuation appraisals on residential and commercial buildings.  

• Provide recommendations on costing, length of time to repair or to replace dwelling.

• Responsible for submitting well written, documented appraisals and reports. 

• Appraisals, file audits and reviews to adhere to ParioQuantify quality standards.

• Invoice a minimum of 37.5 billable hours weekly / 1950 billable hours annually. 

• You will also promote all ParioQuantify™ services to ClaimsPro adjusters to help ParioQuantify to achieve its budgeted annual post loss appraisal revenue. 

 
Education, Knowledge and Experience Required:

• Diploma in Construction/Building Science, Construction Management, Architectural or Civil Engineering Technology

• Minimum 5 years estimating and project management experience in construction, restoration or insurance industry required.

• Working Knowledge of Xactimate Estimating Software is required.

• Excellent verbal and written communications skills. 

• Knowledge of Microsoft Office, good computer skills and ability type a minimum of 35 wpm. 

• Capacity to learn various electronic and manual estimating systems.

• Exposure to construction industry and interpretation of building codes.

Environment/Work Conditions:

• Property specialists need to be mobile and physically able to investigate the scene, when required. They are required to work varied hours including dayshifts and must be able to work independently with minimal supervision. 

• Valid driver’s license and reliable vehicle.

• Ability to travel, as extensive travel is a requirement of the job.

• Ability to lift/move up to 40lbs.

• Sit, stand, walk, kneel, crawl, and climb to investigate damaged property.

• All prospective employees must pass a background check.

• Must live in Lower Mainland area (Vancouver to Abbotsford)

Competitive Compensation: $80,300.00 - 111,500.00 CAD Annual.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

Company:

ClaimsPro/IndemniPro est le plus grand cabinet indépendant d’experts en sinistres au Canada. Nous employons plus de 700 experts en sinistres indépendants de partout au Canada. Notre équipe est composée de certains des meilleurs et des plus brillants talents de l’industrie et nous leur donnons les outils, la technologie et le soutien dont ils ont besoin pour exceller dans leur carrière et aider nos clients à atteindre leur plein potentiel.  

Nous recherchons actuellement un expert en sinistres expérimenté pour rejoindre notre équipe à Gatineau.

Pourquoi devriez-vous envisager une carrière chez IndemniPro ?

Vous ferez partie d’une main-d’œuvre dynamique et vous serez formé à l’utilisation de l’industrie technologie de pointe telle que notre logiciel iAdjust.

Votre charge de travail est équilibrée et vous serez rémunéré pour vos heures facturables.

Vous aurez droit à une multitude d’avantages tels que le remboursement des frais d’études et un régime de soins de santé et de soins dentaires à prestations flexibles qui vous permet de personnaliser votre couverture.

Vous voulez en savoir plus ? Rendez-vous www.scm.ca ou www.claimspro.ca 

Compétences requises:

• Permis d’expert en sinistres, catégorie 5a

• Minimum 5 ans d'expérience

• Excellentes aptitudes à la communication orale et écrite, tant en français qu'en anglais

• À l'aise dans l'utilisation des outils Microsoft

• Titre PAA un atout

• Bonne gestion du temps

• Permis de conduire valide

Responsabilités:

• Travaille en étroite collaboration avec l'équipe d'experts et la direction

• Recueillir la version des faits des assurés/tiers/témoins en les interrogeant avec tact et vigilance selon les normes de qualité de nos clients

• Enquêter sur les faits et circonstances afin de déterminer la cause du sinistre et établir la responsabilité s’il y a lieu

• Constater et déterminer l’envergure des dommages selon les normes de nos clients

• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause

• S’acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies

• Rencontrer les objectifs de production établies par la direction

Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement
Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.

We have an existing opening to add an experienced Adjuster to our team in Gatineau!

Why join ClaimsPro?

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending

• Your continuous education fees are reimbursed to maintain your license

• Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

Qualifications and Experience:

• Claims adjuster license, category 5a

• Minimum 5 years of experience

• Excellent oral and written communication skills in both French and English

• Proficient in Microsoft tools

• PAA certification an asset

• Good time management skills

• Valid driver's license required

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

We have an existing opportunity to add a Field Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Terrace, BC area. This is an excellent opportunity to relocate within Canada!

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property and Liability claims.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 2 years' relevant experience in claims adjusting

• Must be able to qualify for Level 1 adjuster license in B.C.

• Ongoing commitment to education and learning; pursuing CIP designation.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

• Responsible expenses will be considered for a candidate relocating within Canada.

Visit www.scm.ca or www.claimspro.ca to learn more.

What We offer:

Salary range – $67,200-93,300 per year.  For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. Salary is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

In addition, you’ll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.

We have an existing opportunity to add a Liability Examiner to our team!

Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.

Role Responsibilities:

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure client's needs are met

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• Your ability to hold an independent adjusting license
• Your 5-7 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

?C?ompetencies:

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.

What We Offer:

• Competitive Pay: $67,200 - $93,300 CAD Annual - Salary is commensurate with experience, qualifications, and internal equity
• Work-Life Balance
• Remote Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

Traiter principalement les sinistres automobiles hors province, traiter les sinistres en transport et cargo au téléphone et sur la route, constater et déterminer l’envergure des dommages, négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des assurés.

Nous recherchons actuellement un expert en sinistres pour rejoindre notre équipe à Montréal!

Qualifications et expérience :

• Licence d'expert en sinistres AMF valide - Classe 5A
• Au moins 3 ans d'expérience dans le règlement des sinistres ; expérience dans le domaine des sinistres automobiles
• Permis de conduire valide
• Compétences en matière de négociation et bonne gestion du temps
• Esprit d'équipe et dévoué au service à la clientèle

 Responsabilités:

• Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
• Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients.
• Constater et déterminer l’envergure des dommages selon les normes de nos clients. .
• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
• Participer au développement des affaires en rencontrant régulièrement les clients actuels.
• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Nous accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement
Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.

We have an existing opening to add a Claims Adjuster to our team in Montreal!

Primarily process out-of-province automobile claims, handle transportation and cargo claims over the phone and on the road, ascertain and determine the extent of damage, negotiate claims settlement on behalf of insurance companies or for insureds.

Qualifications and Experience:

• Valid AMF Claims Adjuster License - Class 5A
• At least 3 years of experience in claims settlement; experience in auto claims
• Valid Driver's License
• Negotiation skills and good time management skills
• Team player who is dedicated to customer service

 
Responsibilities:

• Collect the versions of the facts from the insureds and/or witnesses/third parties by questioning them with tact and vigilance, according to our clients' quality and customer service standards.
• Investigate the facts and circumstances in order to determine the cause and responsibility of the loss; Communicate well-founded recommendations to clients.
• Determine the extent of the damage according to our clients' standards. .
• Negotiate a fair and satisfactory settlement for all 
• Negotiate a settlement that is fair and satisfactory to all parties involved.
• Participate in business development by meeting regularly with current clients.
• Performs assigned duties in accordance with established work standards, policies and procedures.
• Participate in business development by meeting regularly with current clients.
• Performs assigned duties in accordance with established work standards, policies and procedures.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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