× Apply Now

Company:

ClaimsPro LP

Intermediate Property Adjuster, Full-Time, HYBRID (Kitchener, ON)

 

 

× Apply Now

Company:

ClaimsPro LP

Intermediate Property Adjuster, Full-Time, HYBRID (London, ON)

 

 

We have an existing opportunity to add an Intermediate Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the London/Sarnia area.

Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 3 years' relevant experience in claims adjusting 

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Intermediate Property Adjuster, Full-Time, HYBRID (Windsor, ON)

 

 

We have an existing opportunity to add an Intermediate Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Windsor/Chatam area.

Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 3 years' relevant experience in claims adjusting 

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Remote-Operations Coordinator (Full-time) (Anywhere in Canada)

 

 

Reporting to the Business Analyst Team Lead, the Operations Coordinator would be part of the National Operations team, working with a team of Business Analysts. Duties will include managing the client information work order system, including policy library administration, updating guidelines, and code creation. This position will create the corporate templates and troubleshoot overall issues. Additionally, the Operations Coordinator would be a key resource to national operations initiatives and play a supportive role in acquisition integration projects.

We have an existing opportunity to add an Operations Coordinator to our team!

Competitive Pay - $48,000 - $58,000 CAD annual.

Job Responsibilities:

• Manage and complete Client Information work orders
• Code creation and administration (ex. client, bordereaux, broker, and care of codes)
• Guideline creation and administration
• Administration of the Policy Library
• Client access administration
• Template creation and maintenance
• Project based support
• Dedicated resource to national operations initiatives
• Client code reconciliation for acquisition
• General support on acquisition integration projects
• General duties as required

Qualifications and Experience

• 1 to 3 years of relevant experience
• Post-secondary diploma or degree
• Experience using Microsoft Office including Outlook, Word, Excel, and PowerPoint
• Customer service experience
• Insurance industry experience is an asset

Competencies

• Detail Oriented
• Strong organizational skills
• Oral and written communication skills
• Process development abilities - key for updating and improving the current Client Info Work Order process
• Analytical skills
• Proficient with time management
• Ability to work independently as well as within a team environment
• Maintains confidentiality and has high standards of integrity

Environment/Working Conditions:
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP - Sciences

Environmental Project Manager - Full Time (Calgary or Edmonton, Alberta)

 

 

The Western Canada division of Pario Engineering & Environmental Sciences LP is a niche environmental science and remediation consulting firm seeking an Intermediate to Senior Environmental Project Manager to join our team in Alberta.

Pario encourages an innovative problem-solving atmosphere, the ideal candidate must possess proven ability or aptitude for creative solutions that continue to support our position as a leader in our industry. The successful candidate will benefit by participating in a team approach while being able to work independently towards our growth as a multi-disciplined firm represented in additional offices across Atlantic Canada, Quebec, Ontario and Western Canada.

Role Responsibilities:

• The potential candidate is responsible for the project management of spill response and remediation projects, local business development activities including developing and nurturing client relationships. The project management role includes but is not limited to:
• Emergency response through an established-on call schedule
• Site assessment and management of remediation projects
• Management of sub-contractors, development of budgets and cost control
• Field sampling
• Regulatory reporting
• Client correspondence and reporting

Qualifications:

• Diploma or degree in environmental science, engineering, geology, soil science or equivalent.
• Industry experience of 5+ years of conducting contaminated site investigations and spill response/remediation projects.
• Insurance Industry experience is preferred but not required.
• Experience in Provincial contaminated sites legislation, regulations, and processes; Alberta, Saskatchewan, and British Columbia
• A proven ability to prepare comprehensive technical reports and a personable attitude are requirements for these positions.
• Experience with client relations, auditing, environmental due diligence and risk assessment would be an asset to the role.
• Strong written and oral communication in English.
• Excellent interpersonal and communication skills

Environment/Work Conditions:

• This position requires some travel both provincially and regionally
• Valid driver’s license required
• Positive team dynamics

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SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP - Sciences

Fire Investigator - Full Time (Calgary or Edmonton, Alberta)

 

 

Pario Engineering and Environmental Services (Pario) is currently seeking a Fire Investigator in the Calgary or Edmonton, Alberta area who is dynamic, motivated, and passionate about their career to support our expansion in the Western Canada area.

The successful applicant will be responsible for performing forensic fire investigations to determine the origin and cause for structure and vehicle fires. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders.

By joining a successful team like Pario, you will have the opportunity to work on projects in various areas such as: industrial, commercial (retail/office), residential, institutional, and environmental.

In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Responsibilities:

• Assess, analyze and report on the origin and cause fires.

• Interview witnesses, service personnel and other local officials.

• Inspections shall include, but not be limited to, roofs, attics, crawlspaces, partially destroyed buildings, fire damaged buildings, and elevated structures.

• Able to recognize potential subrogation opportunities.

• The ability to climb, work at heights, and work in all temperatures is required.

• The ability to assess the general safety of fire damaged structures is essential.

• Lead project(s) from start to finish.

• Provide clear, accurate, and timely reports.

Education, Knowledge and Experience Required:

• Minimum CFEI, CFI, or CVFI, or the ability to become certified is a must.

• Minimum 5-7 years of relevant experience.

• Preferably including a strong background in fire investigation or equivalent work experience.

• Experience within the insurance and legal industry is a must.

• A demonstrated track record of taking projects to successful completion.

• Proficient in standard Microsoft Office (MS Word, Outlook & Excel).

• A strong understanding of the Fire Code.

• Class G driver’s license or equivalent as recognized by Province of employment.

• Positive, self-driven, motivated, personal attitude.

• A willingness and passion to support the marketing and sales department through attendance at presentations and industry events.

• Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project.

Environment/Work Conditions:
 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

× Apply Now

Company:

ClaimsPro LP

Account Manager, Insurance - Full Time (Markham, Ontario)

 

 

We have an existing opportunity to add an Account Manager to our team!

Team Management Responsibilities:

• Provide leadership, guidance and mentoring to a dedicated adjusting team
• Ensure claims are processed efficiently, accurately, and in compliance with company policies and industry regulations.
• Support achievement of financial and production targets through weekly review of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
• Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings, and complaint management
• Act in a consultative and advisory capacity on claims matters and technical issues
• Collaborate with stakeholders to resolve complex claims.
• Handle escalated claims to ensure resolution reached
• Participate in recruitment, training, and professional development initiatives for the claims team.

Account Management Responsibilities:

• “Single point of contact” for all internal and external Client Stakeholders and addressing inquiries/concerns as needed
• Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations
• Establish and implementation of Best Handling Practices unique to the client
• Develop and implement strategies to improve claims handling efficiency and customer satisfaction.
• Conduct regular client meetings, as required.
• Participation in client contract renewals, as required.
• Management and oversight of Accounts Invoicing.

Qualifications & Experience:

• University Degree or industry experience equivalent, CIP designation or ability to be licensed in ON and other jurisdictions.
• Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
• Minimum 5 years supervisory experience
• Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Ability to work in a fast-paced environment and make decisions to implement change where required

Competitive Pay:  $96,400 - $133,000

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Field Claims Adjuster, Full-Time, HYBRID (Victoria, BC)

 

 

We have an existing opportunity to add a Field Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Victoria area.

Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property, and Casualty, or Liability.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 3 years of relevant experience in multi-line claims adjusting 

• The ideal candidate must be able to immediately qualify for aBC adjuster's license. 

• Ongoing commitment to education and learning, preferably pursuing CIP designation as well.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Junior or Intermediate Property Field Adjuster, HYBRID (Calgary, AB)

 

 

We have an existing opportunity to add a Junior or Intermediate Property Field Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Calgary area.

Job Summary
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Minimum of 1 year of relevant experience with property claims.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• Alberta Adjuster’s license, or currently pursuing exam

• Ongoing commitment to education and learning, preferably pursuing CIP designation as well.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Liability Claims Supervisor - Full Time (Anywhere in Canada)

 

 

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market, and who are dedicated to providing the highest quality TPA services.    

We have an existing opportunity to add a Liability Claims Supervisor to our team! The Liability Claims Supervisor will also act as an Examiner for various Lloyd’s accounts which involves providing prompt, fair, quality claims service to clients.

Role Responsibilities:

Claims Processing

• Works independently to examine complex liability/property claims.
• Assembles information for the purposes of evaluating the scope of the loss and determining appropriate coverage and indemnification to effectively manage claim.
• Produces complex reports with little to no direction.
• Directs Field Adjusters on assignment investigations.
• Settles claims directly with claimants or their representatives.
• Administers claim payments/settlements through trust accounts.
• Liaises with all stakeholders to ensure client’s needs are met.
• Seeks advice from manager, as necessary, in a collaborative manner.

People Processes

• Acts as mentor and provides training to Junior Examiners.
• Assists Manager as acting Supervisor reviewing reports of other Examiners and providing technical assistance to junior and trainee Examiners, as required.

Qualifications & Experience:

• College diploma or combination of education and equivalent business experience.
• CIP designation an asset.
• Minimum of 5 years’ experience Liability, Property Damage and Bodily Injury Adjusting.
• Multi-line adjusting experience would be an asset.
• Experience dealing with Lloyd’s would be an asset.
• Licensing: commercial license recognized by the AMF
• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment.
• Demonstrated ability to communicate effectively with both internal and external associates, written and oral communication skills.
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner.
• Strong analytical, problem solving and organizational skills.
• Demonstrated ability to be proactive in identifying and implementing solutions.
• Proven ability to multi-task in a fast paced and demanding environment.

Competitive Pay: $67,200 - $93,300. 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.