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Company:

ClaimsPro LP

Bilingual Claims Service Representative-Remote

Compensation range: $35,200.00 - $48,900.00 annually

 

 

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Company:

ClaimsPro LP - International Programs Group

Senior Liability Examiner - Anywhere in Canada

Compensation range: $67,200.00 - $93,300.00 annually

 

 

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We have an existing opportunity to add a full-time Senior Liability Examiner to our growing team! This is a HYBRID based position and is available anywhere in Canada.

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Role Responsibilities:

• Examine moderate to intermediate complex property claims
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Settle claims directly with Insureds or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure clients’ needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• Your ability to hold an independent adjusting license
• Your 3-7 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

What We Offer:

• Competitive pay – $67,200 - $93,300 CAD per year - Compensation is commensurate with experience, qualifications, and internal equity

• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG

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Company:

Pario Engineering & Environmental Sciences LP - Sciences

Structural Forensic Engineer - Calgary, Alberta, Canada

 

 

Pario Engineering and Environmental Services has an existing opportunity for aStructural Forensic Engineer who is dynamic, motivated, and passionate about their career to support the Calgary area.

The successful applicant will be responsible for performing forensic investigations for structural, building envelope, as well as building code compliance issues. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders. By joining a successful team like Pario you will have the opportunity to work projects in various areas such as commercial (retail/office), residential, institutional and environmental. In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Role Responsibilities:

• Assess, analyze and report on the cause and origin of structural failures
• Interview witnesses, service personnel and other local officials
• Provide structural designs for restoration and renovation purposes
• Develop and complete full working drawings for building department acceptance
• Complete complex or innovative projects of any size where new or innovative design approaches are required
• Lead project(s) from start to finish
• Provide clean, accurate, and timely designs

Education, Knowledge and Experience Required:

• Minimum bachelor's degree in civil/Structural Engineering required
• Professional Engineering license, or the ability to be licensed in the Province of Alberta required
• Minimum 4-5 years’ experience.
• Preferably, experience includes strong residential design experience and/or equivalent work experience
• Experience within the insurance and legal industry is an asset
• A demonstrated track record of taking projects to successful completion
• Proficient in standard Microsoft Office (MS Word, Outlook & Excel)
• Expert knowledge and understanding of the Regional Building Code
• Hand-on construction experience would be an asset
• Positive, self-driven, motivated, personal attitude
• A willingness and passion to support the marketing and sales department through attendance at presentations and industry events
• Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project

Job Requirements:

• Must possess and maintain a valid driver's license appropriate to the province of employment and be legally authorized to drive independently.
• Must have reliable access to a personal vehicle to meet the travel requirements of the position.
• Must be capable of working in remote locations and under varying weather, environmental, and temperature conditions
• Must be willing and able to travel as required to fulfill job responsibilities

What We Offer:

• Competitive Pay - Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#Pario

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Company:

ClaimsPro LP

Claims Triage Specialist, Full-Time, In Office-Mississauga, Ontario, Canada

Compensation range: $38,700.00 - $53,700.00 annually

 

 

Role Summary  

We have an existing opportunity to add a Claims Triage Specialist to our team!

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up. 

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.

Competencies required to succeed      

• Professional demeanor and strong customer service skills
• Superior communication skills both written and verbal
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Reliable and punctual
• Ability to work independently with minimum supervision
• Ability to use good judgment and hit the ground running
• Previous insurance experience is a definite asset as are CIP courses or a willingness to take
• CIP courses through the Insurance Institute

Responsibilities      

• Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.
• Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate.  Reporting in line with service level agreement.
• Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
• As applicable, manage and distribute incoming email communication from seven zonal email boxes.
• Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.
• Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
• Provide administrative support and assistance when required.
• Generate ad-hoc statistical reports as required.
• Support process improvements and share these with management.
• Follow up with external insurers/adjusters regarding claim number and reserves

Education, knowledge and experience required      

• Post-secondary education
• Insurance industry experience/exposure preferred
• Minimum 3 years’ experience in a customer service/support role required
• Previous experience working in a call center environment or on a queue preferred
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
• Strong computer skills with an aptitude/ability to learn new software/databases
• Bilingual in English and French an asset.

What we offer:
•    Competitive compensation: $38,500 – $44,000 annually
•    In addition, you’ll enjoy:
•    Work-Life Balance
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Employee Referral Bonuses
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP

Liability Adjuster, Accident Benefits, Hybrid- Burlington, Ontario, Canada

Compensation range: $80,300.00 - $111,500.00 hourly

 

 

We have an existing opportunity to add a Liability Adjuster to join our growing team!

You will work in a Hybrid based environment supporting field requests within the Burlington, Oakville, Hamilton, Niagara, Haldimand/Norfolk areas.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in liability including: Accident Benefits, Commercial General Liability, Auto Bodily Injury and Personal Lines liability.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the cause and report to clients with timely and solid recommendations.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, you will provide high level of customer service to clients and the insured. 
• You will participate and share ownership and responsibility for after-hours customer service requirements when required
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
• At least 5 years' relevant experience in claims adjusting; field experience is an asset.
• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation. Ontario licensing is required and multijurisdictional licensing would be considered an asset.
• Effective analytical skills, including identification of cause-and-effect dynamics.
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
• You will be supported by experienced local claims support, centralized after hours support, and dictation services
• Your claims load is driven by senior executives and business development staff from coast to coast
• You are compensated for your billable hours and other costs.
• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.claimspro.ca to learn more.

What We offer:

Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy:

• Pay-for-Performance Incentives 
• Work-Life Balance & Hybrid/Remote Work Opportunities 
• E-flex Benefits Program & Wellness Initiatives 
• Registered Retirement Savings Plan (RRSP) with 2% Match 
• Training, Career Development, and Employee Recognition Programs 
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP

Property Field Adjuster, Hybrid- Winnipeg, Manitoba, Canada

 

 

We have an existing opportunity to add a Junior or Intermediate Property Field Adjuster to join our growing team! You will work in a Hybrid based environment within the Winnipeg area 

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate must have at least 1 to 5 years' experience handling Property claims.

 

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the cause and report to clients with solid recommendations.
• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, you will provide high level of customer service to clients and the insured. 
• You will participate and share ownership and responsibility for after-hours customer service requirements when required
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

 

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• Valid driver’s license and reliable vehicle

• At least 1 to 5 years' experience handling property claims

• Obtained either C11 (Principles and Practice of Insurance) or C81 and C82 – General Insurance Essentials.

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.
• Effective analytical skills, including identification of cause-and-effect dynamics
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

 

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
• You will be supported by experienced local claims support, centralized after hours support, and dictation services
• Your claims load is driven by senior executives and business development staff from coast to coast
• You are compensated for your billable hours and other costs.
• Your workload is balanced to ensure you can maintain a high-quality level

 

Visit www.claimspro.ca to learn more.

 

What We offer:

Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity. For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

 

Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy:

• Pay-for-Performance Incentives 
• Work-Life Balance & Hybrid/Remote Work Opportunities 
• E-flex Benefits Program & Wellness Initiatives 
• Registered Retirement Savings Plan (RRSP) with 2% Match 
• Training, Career Development, and Employee Recognition Programs 
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

 

#ClaimsPro

 

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Company:

Pario Engineering & Environmental Sciences LP - Sciences

Technical Lead- Spill Response and Remediation - Anywhere in Atlantic Canada

 

 

With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients.  

Pario has an existing opening for a Technical Lead to join our remediation and emergency response team in Atlantic Canada. The successful candidate will provide technical oversite and project management support to our project managers on projects typically related to transportation, residential fuel oil, and commercial chemical spills. The right individual will need to be a dynamic, self-motivated and results-oriented professional able to motivate and work well with others.   While these projects will involve issuing scientific reports, the main objectives are to mitigate the loss, remediation of the site, and support our clients closing their files, in the most efficient and cost-effective manner. 

The ideal candidate will be a registered Professional Engineer or Geoscientist with at least 5 years experience in the remediation industry and a .

Role Responsibilities:

• Providing technical oversight on emergency response activities including initial investigation, real time remedial planning, field supervision and documentation
• This position will involve spill response, and may require after hours support (remote and on site)
• Client and regulatory report preparation and liaising with regulators and other stakeholders
• Client engagement and participation in business development activities in conjunction with the regional director
• While there will be a wide variety of projects, the primary types will be transportation losses involving diesel fuel or domestic/commercial fuel oil releases
• The successful candidate will be energetic, results oriented with team building experience.
• The position will require travel and involve limited periodic evening and week-end work, for which you will be compensated

Requirements:

• Registered Professional Engineer or Geoscientist
• A minimum of seven years’ experience within the environmental field with at least two years of in a technical review role
• Experience in soil and groundwater remediation projects including delineation, monitoring and management
• Experience with managing and mentoring of junior staff
• Strong understanding of the Atlantic Risk-Based Corrective Action (Atlantic RBCA)
• Strong verbal and written communication skills
• A valid driver's license and willingness to travel within the assigned region
• Successful candidate must have a flexible schedule; willingness to work after hours on weekends when required

Environment/Work Conditions  

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#Pario

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Company:

ClaimsPro LP

Property Claims Field Adjuster - Edmonton, Alberta, Canada

 

 

We have an existing opportunity to add an experienced Property Claims Field Adjuster to our team! This position will be located out of Edmonton, Alberta. 

Responsible for the investigation and adjusting of property claims, the successful candidate provides ClaimsPro and Client standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities. Specifically, this requires the adjuster to: 

• Investigate, negotiate and settle claims 
• Direct field investigations as required for exposure and within account guidelines parameters. 
• Make initial contact as per account guidelines. 
• Report to client as per account guidelines. 
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements 
• Provide high level of customer service to clients and the insured 

Education, knowledge and experience required 

• At least 2 years’ relevant experience in property claims adjusting 
• Must be able to obtain at least a level 1 Adjuster’s license in AB 
• Ongoing commitment to education and learning. 
• Effective analytical skills, including identification of cause and effect dynamics 
• Good investigative manner 
• Able to draw valid conclusions and effectively communicate them. 
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. 

Environment/Work Conditions

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP

Property Desktop Adjuster - Remote - Anywhere in Canada

Compensation range: $56,300.00 - $78,100.00 annually

 

 

We have an existing opportunity to add a full time Intermediate Property Adjuster - Commercial & Personal Lines to our team!

The successful candidate can work remotely from anywhere in Canada.

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.claimspro.ca to learn more.

Competencies:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Commercial & Personal Lines Property claims. Some experience in Auto or Liability claims will be considered an asset, as well as the following competencies:

• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
• Previous adjusting experience preferred
• Advanced communication skills including:
• Effective written skills including grammar and those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

Qualifications & Experience:

• University degree or post-secondary education related to insurance is nice to have.
• Minimum of 3 years’ experience.
• CIP designation or working towards designation.
• Adjuster’s license or have completed a minimum of the below 4 CIP courses:
  C11: Principles and Practice of Insurance
  C12: Insurance on Property
  C13: Insurance Against Liability—Part 1
  C14: Automobile Insurance—Part 1
  C110: Essentials of Loss Adjusting (Nice to have)
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP - International Programs Group

Claims Representative - Remote - St Louis, Missouri, United States

 

 

Reporting to a Claims Supervisor, the Claims Representative is responsible for investigating and settling personal property damage claims, with an emphasis on strong communication and customer service, while utilizing state specific guidelines.

 

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico, handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

 

Job Responsibilities:

• Initiate the investigation of new claims
• Make coverage decisions based on the Named Peril Policies
• Evaluate settlements of personal property damage as appropriate.
• Establish contact with the insured and storage facility within established protocol.
• Recognize coverage issues and bring them to the attention of the supervisor.
• Develop basic understanding of all entities under this program and their corresponding certificates and policies.
• Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation.
• Respond to time sensitive material including but not limited to department of insurance complaints.
• Manage a diary system to systematically review and resolve claims within the specified state and client compliance guidelines.
• Maintain state license by completing continuing education coursework and/or work towards a claims designation.
• Other duties assigned by the claim’s supervisor.
• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

 

Qualifications, Education and/or Experience   

• 1-2 years relatable claims representative experience
• High School Diploma or Equivalent required

 

Computer Skills

• Proficiency in Microsoft Office 
• Experience with variety of insurance policies a plus

 

Certificates, Licenses, Registrations

• Able to be licensed in states, countries where necessary

 

Competencies:

• Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors to properly manage and pay expense invoices.
• Strong writing skills and proper use of grammar to prepare written status reports for the principal.
• Document claim files note clearly with all communications and activities that occur during the handling of the claim using factual and objective information.
• Ability to plan and exercise conscious control over the amount of time spent on specific activities.
• Strong Communicator (verbal and written)
• Ability to multi-task and handle high volume of concurrent tasks
• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Only US residents will be considered
• Dynamic environment with tight deadlines with several changing priorities
• All prospective employees must pass a background check
• Office environment including prolonged periods of computer use
• Remote working, but may be called into work in the office temporarily or permanently at any time
• This is a salaried based role

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates

#IPG