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Company:

ClaimsPro LP

Desktop Adjuster - Markham, Ontario, Canada

Compensation range: $47,100.00 - $65,400.00 annually

 

 

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Company:

ClaimsPro LP

Liability Adjuster, Hybrid- Burlington, Ontario, Canada

Compensation range: $80,300.00 - $111,500.00 hourly

 

 

We have an existing opportunity to add a LiabilityAdjuster to join our growing team!

You will work in a Hybrid based environment supporting field requests within the Burlington, Oakville, Hamilton, Niagara, Haldimand/Norfolk areas.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in liability including: Commercial General Liability, Auto Bodily Injury and Personal Lines liability.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with timely and solid recommendations.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 5 years' relevant experience in claims adjusting; field experience is an asset.

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation. Ontario licensing is required and multijurisdictional licensing would be considered an asset.

• Effective analytical skills, including identification of cause-and-effect dynamics.

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.claimspro.ca to learn more.

What We offer:

Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP

Property Adjuster, Hybrid- Burlington, Ontario, Canada

Compensation range: $0.00 - $0.00 hourly

 

 

We have an existing opportunity to add an Intermediate to Senior Property Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Hamilton, Burlington, Niagara and Haldimand/Norfolk area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in commercial and residential property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 5-10 years' relevant experience in claims adjusting,

• Ongoing commitment to education and learning. Ontario licensing is required; multi-jurisdictional licensing is an asset.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.claimspro.ca to learn more.

What We offer:

Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP

Property Desktop Adjuster - Commercial & Personal Lines - Markham, Ontario, Canada

Compensation range: $47,100.00 - $65,400.00 annually

 

 

We have an existing opportunity for an experienced Intermediate Property Adjuster to join our team! The successful candidate can work remotely or hybrid from anywhere in Canada.

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• You will be supported by experienced local claims support, centralized after hours support, and dictation services.

• Your claims load is driven by senior executives and business development staff from coast to coast.

• Your workload is balanced, and you will be compensated for your billable hours.

• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.claimspro.ca to learn more.

Competencies:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Commercial & Personal Lines Property claims. Some experience in Auto or Liability claims will be considered an asset, as well as the following competencies:

• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)

• Previous adjusting experience preferred

• Advanced communication skills including:

• Effective written skills including grammar and those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Relationship Building skills

• Demonstrated and proven leadership skills

• Sense of urgency and responsiveness

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

Qualifications & Experience:

• University degree or post-secondary education related to insurance is nice to have.

• Minimum of 3 years’ experience.

• CIP designation or working towards designation.

• Adjuster’s license or have completed a minimum of the below 4 CIP courses:
  C11: Principles and Practice of Insurance
  C12: Insurance on Property
  C13: Insurance Against Liability—Part 1
  C14: Automobile Insurance—Part 1
  C110: Essentials of Loss Adjusting (Nice to have)

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP - International Programs Group

Specialty Lines Examiner - Toronto, Ontario, Canada

Compensation range: $80,300.00 - $111,500.00 annually

 

 

International Programs Group (IPG) is an independent Third-Party claims Administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. 
 
Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

We have an existing opportunity to add a full-time Specialty Lines Examiner to our team!

IPG has offices in Toronto, Montreal and New Westminster. This role is suitable for a candidate who prefers to work in an office part or full time or fully remote.

Although intended to be a remote work opportunity, this position may require attendance to the office for training, client meetings, or team meetings with ample notification.
  
Competencies Required to Succeed:

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques 
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment. 

Responsibilities:

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients. 
• Examine complex liability claims. 
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure client's needs are met

 
Education, Knowledge and Experience Required:

• College diploma or combination of education and equivalent business
• CIP designation an asset
• Minimum of 5 years of casualty claims experience including specialty lines experience an asset
• Experience dealing with Lloyds a clear advantage.

What We Offer:

• Competitive Pay: $80,300.00 - $111,500.00 CAD Annual - compensation range is commensurate with experience, qualifications, and internal equity
• Work-Life Balance
• Remote Working Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG

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Company:

ClaimsPro LP

Adjoint(e) administratif(ve)-Bilingue / Bilingual Administrative Assistant - Sherbrooke, Québec, Canada

 

 

À ce poste, vous devrez soutenir et aider un ou plusieurs experts dans ses activités quotidiennes en assurant une gamme complète de services de soutien administratif.

Il s'agit d'un poste basé au bureau.

Formation, connaissances et expérience requises

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Transcription des documents requis

• Préparer des lettres.

• Préparer des rapports de sinistres sur la direction de l’expert conseil

• Facturer des dossiers

• Faire des photocopies et de la numérisation de documents

• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V

• Bilinguisme

• L'expérience de la dictée est un atout

• Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision

• Bon esprit d'équipe

Environnement et conditions de travail 
Nous encourageons les candidatures des personnes en situation de handicap. Des aménagements sont possibles sur demande tout au long du processus de recrutement et d'évaluation.

Candidatures spontanées – Agences de recrutement

Nous n'acceptons pas les candidatures spontanées d’agences de recrutement et demandons à ces dernières de ne pas contacter directement nos employés ou nos gestionnaires pour nous présenter des candidats. Veuillez noter que nous NE verserons AUCUNE commission pour un placement résultant de la réception d'une candidature spontanée et que toute candidature spontanée sera considérée comme une information publique. Nous accueillons favorablement les candidatures envoyées directement par les candidats.

#ClaimsPro/IndemniPro

_________________________________________________________________________________________________

In this role you will support and assist one or more experts in their daily activities by providing a full range of administrative support services.

This is an office-based position.

Required training, knowledge and experience

- Organizational skills

- Attention to detail

- Focus on delivering quality customer service

- Ability to communicate well with others, listening actively and expressing oneself clearly

- Ability to collaborate effectively with colleagues, strong interpersonal skills and proven ability to deal tactfully with people

Responsibilities

- Prepare the opening of claims files and attach the necessary documents.

- Assemble files to be sent to customers.

- Transcribe required documents.

- Prepare letters.

- Prepare claims reports under the direction of the claims adjuster.

- Invoice files

- Photocopy and scan documents

- Perform general office tasks such as answering phones, filing, etc.

Skills required to succeed

- Secondary Education

- Bilingual (French/English) in speaking and writing

- Dictation experience an asset

- Excellent knowledge of MS Office software - Speed and accuracy

- Good team spirit

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro/IndemniPro

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Company:

ClaimsPro LP

Expert en sinistres responsabilité civile-Gatineau, Quebec, Canada

 

 

Nous recherchons actuellement un expert en sinistres responsabilité civile pour rejoindre notre équipe de Gatineau ! Le titulaire de ce poste travaillera en mode hybride et sera chargé de traiter les demandes dans la région de Hull-Gatineau.

Présentation:

Enquêter sur tout type de réclamation en responsabilité civile assurance des particuliers et en responsabilité civile assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés.

Formation, connaissances et expérience requises:

• Permis valide de l'AMF d'expertise en sinistres - catégorie 5A
• Au moins 5 ans d'expérience dans le règlement de sinistres
• Permis de conduire valide

Responsabilités:

• Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
• Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre, évaluer les dommages, communiquer des recommandations bien fondées aux clients et négocier le règlement de sinistres :  
• Participer au développement des affaires en rencontrant régulièrement les clients actuels.
• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir

• Expérience en sinistre de responsabilité civile
• Au moins 5 ans d'expérience dans le règlement de sinistres
• Bonnes aptitudes en communications interpersonnelles
• Aptitudes à négocier
• Bonne gestion du temps
• Faire preuve d’esprit d’équipe
• Dédier aux services à la clientèle

Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement

Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme

We have an existing opportunity to add a Liability Claims Adjuster to our Gatineau team! This position will work in a hybrid capacity supporting requests in the Hull-Gatineau area.

Job Description:

Investigate all types of personal and commercial liability insurance claims, assess damages, and negotiate claim settlements on behalf of insurance companies or self-insured policyholders.

Required Education, Knowledge, and Experience:

• Valid AMF claims adjuster license—Category 5A
• At least 5 years of experience in claims adjustment
• Valid driver’s license

Responsibilities:

• Gather accounts of the facts from policyholders and/or witnesses/third parties by interviewing them with tact and diligence, in accordance with our clients’ quality and customer service standards.
• Investigate the facts and circumstances to determine the cause and liability of the claim, assess damages, provide well-founded recommendations to clients, and negotiate claim settlements:
• Participate in business development by meeting regularly with current clients.
• Perform assigned tasks in accordance with established work standards, policies, and procedures.

Skills Required for Success

• Experience in general liability claims
• At least 5 years of experience in claims settlement
• Strong interpersonal communication skills
• Negotiation skills
• Good time management
• Demonstrate a team spirit
• Commitment to customer service

Environment/Work Conditions  

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro/IndemniPro

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP - Sciences

Structural Forensic Engineer - Calgary, Alberta, Canada

 

 

Pario Engineering and Environmental Services has an existing opportunity for a Structural Forensic Engineer who is dynamic, motivated, and passionate about their career to support the Calgary area.

The successful applicant will be responsible for performing forensic investigations for structural, building envelope, as well as building code compliance issues. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders. By joining a successful team like Pario you will have the opportunity to work projects in various areas such as commercial (retail/office), residential, institutional and environmental. In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Role Responsibilities:

• Assess, analyze and report on the cause and origin of structural failures
• Interview witnesses, service personnel and other local officials
• Provide structural designs for restoration and renovation purposes
• Develop and complete full working drawings for building department acceptance
• Complete complex or innovative projects of any size where new or innovative design approaches are required
• Lead project(s) from start to finish
• Provide clean, accurate, and timely designs

Education, Knowledge and Experience Required:

• Minimum bachelor's degree in civil/Structural Engineering required
• Professional Engineering license, or the ability to be licensed in the Province of Alberta required
• Minimum 4-5 years’ experience.
• Preferably, experience includes strong residential design experience and/or equivalent work experience
• Experience within the insurance and legal industry is an asset
• A demonstrated track record of taking projects to successful completion
• Proficient in standard Microsoft Office (MS Word, Outlook & Excel)
• Expert knowledge and understanding of the Regional Building Code
• Hand-on construction experience would be an asset
• Positive, self-driven, motivated, personal attitude
• A willingness and passion to support the marketing and sales department through attendance at presentations and industry events
• Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project

Job Requirements:

• Must possess and maintain a valid driver's license appropriate to the province of employment and be legally authorized to drive independently.
• Must have reliable access to a personal vehicle to meet the travel requirements of the position.
• Must be capable of working in remote locations and under varying weather, environmental, and temperature conditions
• Must be willing and able to travel as required to fulfill job responsibilities

What We Offer:

• Competitive Pay - Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#Pario

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Administration Supervisor - New Westminster, British Columbia, Canada

Compensation range: $52,200.00 - $72,500.00 annually

 

 

International Programs Group (IPG) is an independent Third-Party claims Administrator which provides claims services for Lloyd’s of London syndicates, self-insured entities, or organizations with high deductibles or Self Insured Retention.  Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal and Vancouver, each office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces.

Working within a team environment, the Administrative Supervisor will be responsible to coordinate account management relating to assigned key Insurer clients.

We have an existing opportunity to add a full-time Administration Supervisor to our team! This position is Hybrid and may require attendance to the office for training, client meetings, or team meetings with ample notification.

Account Management

• Set up, recommend and administer design and on boarding of new client accounts so that data receives proper linkage to bordereaux trust and MI reports
• Create administration guidelines to ensure appropriate details of file setup as requested by clients
• Administer and maintain client guidelines creating financial links and MI lines as required
• Prepare templates and data for Financial Analysis and Profitability of client accounts
• Assist in the design of workflows to create efficiencies for client accounts and specific client initiatives
• Communication with external (client) and internal (Sales and Operations) stakeholders
• Prepare operational data and measure against client (contractual) expectations and provide detailed performance reports to clients
• Integration of Third Party Vendor and Client claims management systems
• Oversee internal file protocol reviews in conjunction with IPG
• Continuously work to enhance relationships with Insurer clients
• Communicates with client re: trust account balances and sufficiencies
• Works with Finance to ensure smooth cheque issuance workflow
• Works with Examiners to facilitate payment cash calls and scheme advances
• Facilitate data for production of MI reports
• Reconcile our Database to Third-party systems
• Bordereaux to Trust account reconciliations

Employee Development

• Supervise other admin staff with respect to project mgmt., including MI reports and complex bordereaux production
• Provide assistance and direction to Finance and IPG Examiners

Qualifications & Experience

• 3 - 5 years’ experience with IPG or equivalent experience with other TPA
• Previous Supervisory experience
• Knowledge and experience of Insurer and Lloyd’s practices
• Proficient in Excel
• Knowledge of third party vendor systems used by Insurers
• Excellent communication skills - the ability to communicate effectively with both internal and external associates either verbally or in writing.
• Teamwork – must genuinely intend to work cooperatively with others
• Initiative – being proactive in suggesting solutions to internal or external associates to improve process.
• Technical Experience – the ability to provide direction and review to assure that files meet client Key Performance Indicator (KPI) standards
• Problem Solving – the ability to look at situations, analyze data, workflows and barriers to creatively provide solutions that meet the needs of internal and external stakeholders

Environment/Working Conditions

• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change

We offer a dynamic work environment, career development opportunities, competitive benefits and RRSP matching programs, and many more company perks!

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG

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Company:

ClaimsPro LP - International Programs Group

Property Claims Examiner - REMOTE - Little Rock, Arkansas, United States

 

 

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

Reporting to a Claims Supervisor, the Claims Examiner is responsible for investigating and settling property and first party claims and third-party claims, with an emphasis on strong communication and customer service, while utilizing state specific guidelines.

Job Responsibilities:

• Initiate the investigation of new claims

• Make liability/coverage decisions

• Evaluate and negotiate settlements of collision, specified perils, and property damage, as appropriate.

• Manage and oversee the work of outside adjusters, appraisers and experts.

• Establish contact with the insured and claimant within established protocol.

• Recognize coverage issues and bring them to the attention of the supervisor.

• Develop basic understanding of liability and coverage principles.

• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.

• Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.

• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.

• Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.

• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.

• Maintain state license by completing continuing education coursework and/or work towards a claims designation.

• Handle small claim suits as needed.

• Other duties as assigned by the claims supervisor

• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications, Education and/or Experience   

• High School Diploma or Equivalent required

• Bachelor’s degree is preferred

• 3-5 years Property Claims experience

• Experience with Lloyd’s of London is considered an asset

Computer Skills

• Proficient in Microsoft Office 

• Experience with Xactimate

Certificates, Licenses, Registrations

• Able to be licensed in states, countries where necessary

• AIC designation preferred

Competencies

• Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.

• Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.

• Ability to plan and exercise conscious control over the amount of time spent on specific activities.

• Strong Communicator (verbal and written)

• Ability to multi-task and handle high volume of concurrent tasks

• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Dynamic environment with tight deadlines, number and changing priorities

• All prospective employees must pass a background check

• Office environment including prolonged periods of computer use

• Location: Remote working but may require some travel to home office, etc.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG