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Company:

ClaimsPro LP

Administrative Assistant - London, ON

Compensation range: $38,700.00 - $53,700.00 annually

 

 

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. 

We have an existing opportunity to add a full-time Administrative Assistant to our team! This position is In-Office and will be located in our London, ON office.

Candidate should live close to the office location, as you will be expected to be in office weekly.

Competitive Pay: $38,700 - $53,700 CAD Annual - compensation range is commensurate with experience, qualifications, and internal equity

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust/Claimspace software.

• Your workload is balanced.

• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

Want to learn more? Visit davies-group.com/northamerica or www.claimspro.ca

Job Responsibilities

• Support to the adjusting team (Accident Benefits, Liability, Property or other areas) and the branch office

• Provide high level of customer service to clients and the insured

• Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines

• Professional telephone manner and excellent communication skills both written and verbal

• Ability to problem solve and work well independently and in a team environment

• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively

• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization

• Ability to work well under pressure and maintain composure in a fast paced and changing environment

• Maintaining applicable information and data entry within internal claims management software

• Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files

• Transcribing data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster

• Transcribing reports and statements when required

• Processing client invoicing for claims and prepare files for closure

• Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed

• Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries

• Reception relief answer phones and forward calls in a timely, professional and efficient manner

• Other duties as assigned

Qualifications & Experience

• A post secondary diploma in Office Administration

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning

• Able to draw valid conclusions and effectively communicate them.

• Qualify for Adjuster’s license - must be willing to take courses and obtain license in the future

• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, OneDrive)

• Previous experience within a dynamic team will be given preference. 

• Previously demonstrated ability to execute high attention to detail

• Demonstrated ability to manage changing priorities and proven organizational skills

• Demonstrated behaviors showing initiative behaviors and follow-up skills

• Demonstrated ability to maintain a high level of confidentiality 

• Demonstrated professionalism and work ethic

• Proven ability to contribute to and work well within a team environment

• Advanced communication skills including:

• Effective written skills including grammar and those of a technical nature

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Commitment to ongoing education and learning

• Positive Team Dynamics

• All prospective employees must pass a background check

• Time Allocation estimations are subject to change

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

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Company:

ClaimsPro LP

Claims Service Representative, Part-Time-Remote

Compensation range: $22.67 - $31.49 hourly

 

 

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Company:

ClaimsPro LP

Claims Triage Specialist, Full-Time **In Office** (Mississauga, ON)

Compensation range: $38,700.00 - $53,700.00 annually

 

 

Role Summary  

We have an existing opportunity to add a Claims Triage Specialist to our team!

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up. 

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.

Competencies required to succeed      

• Professional demeanor and strong customer service skills
• Superior communication skills both written and verbal
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Reliable and punctual
• Ability to work independently with minimum supervision
• Ability to use good judgment and hit the ground running
• Previous insurance experience is a definite asset as are CIP courses or a willingness to take
• CIP courses through the Insurance Institute

Responsibilities      

• Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.
• Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate.  Reporting in line with service level agreement.
• Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
• As applicable, manage and distribute incoming email communication from seven zonal email boxes.
• Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.
• Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
• Provide administrative support and assistance when required.
• Generate ad-hoc statistical reports as required.
• Support process improvements and share these with management.
• Follow up with external insurers/adjusters regarding claim number and reserves

Education, knowledge and experience required      

• Post-secondary education
• Insurance industry experience/exposure preferred
• Minimum 3 years’ experience in a customer service/support role required
• Previous experience working in a call center environment or on a queue preferred
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
• Strong computer skills with an aptitude/ability to learn new software/databases
• Bilingual in English and French an asset.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

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Company:

Pario Engineering & Environmental Sciences LP - Sciences

Electrical Engineer, Fire Investigator (Dartmouth, Nova Scotia)

 

 

With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients.  

We have an existing opportunity to add an Electrical Engineer/Fire Investigator  to our team! You will work in a hybrid capacity supporting the Dartmouth, NS area.

Job Description

• Assess, analyze and report on the origin and cause fires.
• Interview witnesses, service personnel and other local officials.
• Inspections shall include, but not be limited to, roofs, attics, crawlspaces, partially destroyed buildings, fire damaged buildings, and elevated structures.
• Able to recognize potential subrogation opportunities.
• The ability to climb, work at heights, and work at all temperatures is required.
• The ability to assess the general safety of damaged fire structures is essential.
• Lead project(s) from start to finish.
• Provide clear, accurate, and timely reports.
• Assess, analyze and report on the origin and cause for electrical failures
• Familiar with CSA, ASTM, NFPA codes and applications for a range of mechanical and electrical equipment.

This is a site-based position. Candidates are required to have their own vehicle and license. We are looking for anyone throughout Atlantic Canada. Our billing centers are Dieppe NB & Dartmouth NS. Office space can be provided but some work from home is required. Requirements to work from our office are based on experience and manager discretion.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

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Company:

Pario Engineering & Environmental Sciences LP - Sciences

Emergency Spill Response Project Manager - Full Time (Winnipeg, Manitoba, Canada)

 

 

With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients.  

Pario has an existing opening for an Emergency Spill Response Project Manager to join our remediation and emergency response team in Winnipeg, Manitoba. The successful candidate will manage projects typically related to transportation, residential fuel oil, and commercial chemical spills. The right individual will need to be a dynamic, self-motivated and results-oriented professional.   While these projects will involve issuing scientific reports, the main objectives are to mitigate the loss, remediation of the site, and support our clients closing their files, in the most efficient and cost-effective manner. 

The ideal candidate will have a university degree in Environmental Engineering or Geosciences or a college diploma in Environmental Sciences or related study, with a minimum of five years’ experience within the environmental field and at least two years of project management experience.

Role Responsibilities:

• Emergency response activities including initial investigation, real time remedial planning, retaining, and managing sub-contractors, cost control, field supervision and documentation
• This position will involve spill response, which will include Project Management of the contractors in the field and organizational and scientific documentation of the remediation as it progresses
• Client and regulatory report preparation and liaising with regulators and other stakeholders
• Client engagement and participation in business development activities
• While there will be a wide variety of projects, the primary types will be transportation losses involving diesel fuel or domestic/commercial fuel oil releases
• The successful candidate will be energetic, results oriented and expected to make decisions in the field with support from head office
• The position will require travel and involve periodic evening and week-end work, for which you will be compensated

Requirements:

• Degree in Science or Engineering (Environmental or Earth Sciences preferred) or related diploma with applicable experience
• A minimum of five years’ experience within the environmental field with at least two years of project management experience
• Experience in soil and groundwater remediation projects including delineation, monitoring and management
• Experience with invoicing, budgeting, and other areas of project management
• Strong verbal and written communication skills
• A valid driver's license and willingness to travel within the assigned region
• Successful candidate must have a flexible schedule; willingness to work after hours on weekends when required

Environment/Work Conditions  

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

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Company:

Pario Engineering & Environmental Sciences LP - Sciences

Fire Investigator/Electrical Engineer - Full Time (Vancouver, British Columbia, Canada)

Compensation range: $115,700.00 - $160,600.00 annually

 

 

Pario Engineering & Environmental Sciences has an existing opening for a Fire Investigator/Electrical Engineer in the Vancouver area who is dynamic, motivated, and passionate about their career to support our expansion in Western Canada.

The successful applicant will be responsible for conducting forensic fire investigations to determine the origin and cause of a broad range of fire incidents, including structural, vehicle, residential, commercial, industrial, and other applicable fire losses. The role will leverage the applicant's electrical engineering expertise to assess electrical systems and equipment and determine the origin and cause of electrically related fires and failures.

Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders.

In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Role Responsibilities:

• Assess, analyze and research cause and origin of fires where electrical components and equipment are involved
• Interview witnesses, service personnel and other local officials
• Inspections shall include, but not be limited to, roofs, attics, crawlspaces, partially destroyed buildings, fire damaged buildings, and elevated structures
• Experience determining product design, defects, and electrical forensic failure analysis
• Experience investigating electrical and mechanical equipment’s such as air conditioners, power saws, refrigerators, power drills, elevator controllers, elevators, escalators etc.
• Able to recognize potential subrogation opportunities
• The ability to climb, work at heights, and work at all temperatures is required
• The ability to assess the general safety of fire damaged structures is essential
• Lead projects from start to finish
• Provide clear, accurate, and timely reports

Qualifications & Experience:

• Minimum CFEI, CFI, or CVFI, or the ability to become certified is a must
• A strong background in fire investigation or equivalent work experience
• Professional Engineer (P.Eng.) designation in Electrical Engineering, or Engineer-in-Training (EIT) status with demonstrated progress toward obtaining professional licensure
• A strong understanding of the Fire Code
• Experience determining product design, defects, and electrical forensic failure analysis
• Experience investigating electrical and mechanical equipment’s such as air conditioners, power saws, refrigerators, power drills, elevator controllers, elevators, escalators etc.
• Experience within the insurance and legal industry is required
• A demonstrated track record of taking projects to successful completion
• Proficiency in standard Microsoft Office (MS Word, Outlook & Excel)
• A willingness and passion to support the marketing and sales department through attendance at presentations and industry events
• Ability to discuss projects budgets with clients and maintain continuous communication throughout the project

?Job Requirements:

• Must possess and maintain a valid driver's license appropriate to the province of employment and be legally authorized to drive independently.
• Must have reliable access to a personal vehicle to meet the travel requirements of the position.
• Must be capable of working in remote locations and under varying weather, environmental, and temperature conditions
• Must be willing and able to travel as required to fulfill job responsibilities

What We Offer:

• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#Pario

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Company:

Pario Engineering & Environmental Sciences LP - Sciences

Junior Forensic Mechanical Engineer, HYBRID (Concord, ON)

Compensation range: $96,400.00 - $133,800.00 annually

 

 

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Company:

ClaimsPro LP - International Programs Group

Desktop Property Claims Examiner - Hybrid - New Westminster, British Columbia, Canada

Compensation range: $56,300.00 - $78,100.00 annually

 

 

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We have an existing opportunity to add a full-time Desktop Property Claims Examiner to our growing team! This position is available anywhere in Canada and you must have your independent Adjusters license to qualify.

Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Role Responsibilities:

• Settle claims directly with Insureds or their representatives
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure clients’ needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• You must have your independent adjusting license
• Your 1-2 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

What We Offer:

• Competitive pay – $56,300 - $78,100 CAD per year - compensation range is commensurate with experience, qualifications, and internal equity
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG

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Company:

Pario Engineering & Environmental Sciences LP - Sciences

Intermediate Electrical Engineer, HYBRID (Woodbridge, ON)

Compensation range: $80,300.00 - $111,500.00 annually

 

 

Job Description – Intermediate Electrical Engineer

We have an existing opportunity for an Intermediate Electrical Engineer with experience in designing or assessing electrical systems for buildings and commercial installations to support our Woodbridge, ON team.

Key Responsibilities:

• Complete electrical code reviews, load calculations
• Prepare electrical design layouts and schematics
• Inspect field installations
• Participate in meetings with clients and contractors

Skills/Responsibilities:

• Bachelor’s degree in electrical engineering
• Professional Registration (EIT or P.Eng.) with Professional Engineers Ontario
• Minimum 4 years’ experience as an Electrical Engineer working with designing or maintenance of electrical systems for buildings and commercial installations
• Familiarity with Microsoft Word, Microsoft Excel and AutoCAD
• Excellent interpersonal skills with ability to effectively communicate with clients and construction contractors
• Familiarity with Ontario Electrical Safety Code
• Knowledge of relevant safety regulations and standards
• Ability to travel to job sites within Ontario

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#Pario

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Company:

ClaimsPro LP

Multi-Line Claims Adjuster - HYBRID - Prince George, British Columbia, Canada

Compensation range: $47,100.00 - $65,400.00 annually

 

 

We have an existing opportunity to add a full-time Adjuster to our Prince George team! This position will work in a hybrid capacity supporting field requests within the Prince George area.

This position requires extensive travel for site visits in the areas below:

Mackenzie

Fort St James

Fraser Lake

Houston, Burns Lake

Quesnel/Williams Lake

105 Mile House

Why join ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• You will be supported by experienced local claims support, centralized after hours support, and dictation services;

• Your claims load is driven by senior executives and business development staff from coast to coast;

• You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• Your continuous education fees are reimbursed to maintain your license;

• Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;

Visit www.claimspro.ca to learn more

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

Qualifications and Experience:

• The ideal candidate should have experience in at least one of these areas:  Auto, Property, Liability, Accident & Benefits. Bodily Injury claims

• University degree or post-secondary education related to insurance

• Minimum of 3 years’ experience in this field

• Must be able to obtain a level 1 B.C. Adjuster’s license

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning, pursuing CIP designation.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Advanced communication skills including:

• Effective written skills including those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro