× Apply Now

Company:

ClaimsPro LP - Shared Services

Bilingual Technical Support Analyst, Contract-Hybrid, Laval, Quebec, Canada

 

 

We have existing opportunities to add Technical Support Analysts to our team! These are contract positions that can be situated remotely in Laval, Quebec.

Role Summary

The main purpose of this role is to help end users migrate over to a new domain but also help maintain company computer software and hardware. Applicants should work well in a fast-paced environment and have proven organizational, prioritization and interpersonal skills.

 

Competencies

• Outstanding interpersonal skills
• Strong English verbal and written communication skills to discuss system administration decision making with management, to train users, and to create documentation.
• Organizational skills to perform scheduled tasks.
• Exposure to imaging solutions 
• Proven problem-solving skills.
• Detailed oriented
• Works collaboratively with others inside and outside the IT team to achieve goals 

 

Responsibilities

• Process support requests; maintaining accountability and ownership of incident until resolved
• Install, configure, and maintain computer workstations and servers within a Microsoft Windows environment.
• Install, configure and maintain peripherals and network hardware.
• Document configurations and operating standards and practices.
• Implement and monitor security policies.
• Perform data backup and recovery.
• Perform hardware and software upgrades as required.
• Configure and troubleshoot corporate email (Exchange)
• Occasional evening and weekend work may be required
• Participate in small to medium complexity infrastructure/software projects which may involve multiple team members 
• Communicate project progress to IT stakeholders
• Identify project risks, escalate issues to management, and assist with mitigation steps as required 
• Miscellaneous - other duties as required

 

Requirements

• Minimum grade 12 education, with preference given to individuals with post-secondary IT diploma/degree.
• 0-2 years of related industry experience
• Solid understanding of Microsoft Windows 11
• Active Directory user and group administration
• Experience troubleshooting computer hardware
• Experience with email administration (Exchange, O365) an asset
• Experience with VPN software an asset
• Bilingualism is required (fluency in French and English)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

× Apply Now

Company:

ClaimsPro LP

Property Adjuster, Hybrid- Burlington, Ontario, Canada

Compensation range: $0.00 - $0.00 hourly

 

 

We have an existing opportunity to add an Intermediate to Senior Property Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Hamilton, Burlington, Niagara and Haldimand/Norfolk area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in commercial and residential property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 5-10 years' relevant experience in claims adjusting,

• Ongoing commitment to education and learning. Ontario licensing is required; multi-jurisdictional licensing is an asset.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• Your workload is balanced to ensure you can maintain a high-quality level

Visitwww.claimspro.ca to learn more.

What We offer:

Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

× Apply Now

Company:

ClaimsPro LP

Property Claims Supervisor - Hybrid or Remote

Compensation range: $80,300.00 - $111,500.00 annually

 

 

We have an existing opportunity to add a Property Claims Supervisor to our team! This position may be remote or hybrid, preferably situated in the Greater Toronto area.

The Property Claims Supervisor will actively manage the day to day Adjusting Team composed of Property desktop adjusters. This position involves leading and managing staff within our National Accounts business division with respect to quality and customer service excellence, training and development, and technical support. This role is critical in ensuring the delivery of quality adjusting services while supporting the growth and development of the unit. The supervisor will also be required to manage production targets and quality targets as needed to support the department’s goals. To succeed in this role, the ideal candidate should have experience in Commercial and Personal lines Property claims, some Liability & Auto experience will be seen as an asset.

Role Responsibilities:

• Meet or exceed service level agreements for our Personal Lines and Commercial Clients.
• Create a high-performance work environment
• Support achievement of financial and production targets through management of KPIs such as abeyance, cycle time, adjuster billings, claims response times, and interim and final billings
• Completion of quality assurance reviews to ensure quality standards are met
• Weekly review of the operational dashboard KPI targets  
• Responsible for handling escalated complaints to ensure resolution reached
• Provide leadership, guidance and mentoring to direct reports to achieve their full potential
• Act in a consultative and advisory capacity on claims matters and technical issues
• Individual meetings with adjuster for approval of denials and settlements above the adjusters’ authority
• Participate in the recruitment, selection and performance management of staff
• This position will report directly to the Director, Claims, National Accounts

Qualifications & Experience:

• University degree or combination of education and equivalent business experience
• CIP Designation or working towards completion (must have relevant CIP courses needed for Adjuster license qualification)
• Minimum of 7 years’ experience in Personal Lines and Commercial Property claims adjusting
• Prior Supervisory experience an asset
• Fully licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec, OR has the ability to be licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Demonstrated leadership in training and mentoring junior staff and creating a career path
• Strong computer skills including working knowledge of Microsoft Office Suite and an ability to learn new technical systems including Client claims systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Bilingual is an asset (French and English)

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your workload is balanced and is driven by senior executives and business development staff from coast to coast.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit r www.claimspro.ca to learn more.

What We Offer:

• Competitive Pay: $80,300 to $111,500 CAD Annual. Salary is commensurate with experience, qualifications, and internal equity.
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

× Apply Now

Company:

ClaimsPro LP - Shared Services

Technical Support Analyst, Contract -Edmonton, Alberta Canada or Markham, Ontario, Canada

Compensation range: $21.03 - $29.18 hourly

 

 

We have existing opportunities to add Technical Support Analysts to our team! These are contract positions that can be situated in either Edmonton Alberta or Markham Ontario.

Role Summary

The main purpose of this role is to help end users migrate over to a new domain but also help maintain company computer software and hardware. Applicants should work well in a fast-paced environment and have proven organizational, prioritization and interpersonal skills.

 

Competencies

• Outstanding interpersonal skills
• Strong English verbal and written communication skills to discuss system administration decision making with management, to train users, and to create documentation.
• Organizational skills to perform scheduled tasks.
• Exposure to imaging solutions 
• Proven problem-solving skills.
• Detailed oriented
• Works collaboratively with others inside and outside the IT team to achieve goals 

 

Responsibilities

• Process support requests; maintaining accountability and ownership of incident until resolved
• Install, configure, and maintain computer workstations and servers within a Microsoft Windows environment.
• Install, configure and maintain peripherals and network hardware.
• Document configurations and operating standards and practices.
• Implement and monitor security policies.
• Perform data backup and recovery.
• Perform hardware and software upgrades as required.
• Configure and troubleshoot corporate email (Exchange)
• Occasional evening and weekend work may be required
• Participate in small to medium complexity infrastructure/software projects which may involve multiple team members 
• Communicate project progress to IT stakeholders
• Identify project risks, escalate issues to management, and assist with mitigation steps as required 
• Miscellaneous - other duties as required

 

Requirements

• Minimum grade 12 education, with preference given to individuals with post-secondary IT diploma/degree.
• 0-2 years of related industry experience
• Solid understanding of Microsoft Windows 11
• Active Directory user and group administration
• Experience troubleshooting computer hardware
• Experience with email administration (Exchange, O365) an asset
• Experience with VPN software an asset

Competitive Compensation: $26-30/hour.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

× Apply Now

Company:

ClaimsPro LP

Claims Triage Specialist, Full-Time, In Office-Mississauga, Ontario, Canada

Compensation range: $38,700.00 - $53,700.00 annually

 

 

Role Summary  

We have an existing opportunity to add a Claims Triage Specialist to our team!

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up. 

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.

Competencies required to succeed      

• Professional demeanor and strong customer service skills
• Superior communication skills both written and verbal
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Reliable and punctual
• Ability to work independently with minimum supervision
• Ability to use good judgment and hit the ground running
• Previous insurance experience is a definite asset as are CIP courses or a willingness to take
• CIP courses through the Insurance Institute

Responsibilities      

• Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.
• Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate.  Reporting in line with service level agreement.
• Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
• As applicable, manage and distribute incoming email communication from seven zonal email boxes.
• Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.
• Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
• Provide administrative support and assistance when required.
• Generate ad-hoc statistical reports as required.
• Support process improvements and share these with management.
• Follow up with external insurers/adjusters regarding claim number and reserves

Education, knowledge and experience required      

• Post-secondary education
• Insurance industry experience/exposure preferred
• Minimum 3 years’ experience in a customer service/support role required
• Previous experience working in a call center environment or on a queue preferred
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
• Strong computer skills with an aptitude/ability to learn new software/databases
• Bilingual in English and French an asset.

What we offer:
•    Competitive compensation: $38,500 – $44,000 annually
•    In addition, you’ll enjoy:
•    Work-Life Balance
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Employee Referral Bonuses
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP - Sciences

Electrical Engineer, Fire Investigator-Anywhere in Atlantic Canada

 

 

Job Description

With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients.  

We have an existing opportunity to add an Electrical Engineer/Fire Investigator  to our team! You will work in a hybrid capacity supporting field requests in either New Brunswick or Nova Scotia area. Candidates are welcome to apply from either province.

Job Description

• Assess, analyze and report on the origin and cause fires.
• Interview witnesses, service personnel and other local officials.
• Inspections shall include, but not be limited to, roofs, attics, crawlspaces, partially destroyed buildings, fire damaged buildings, and elevated structures.
• Able to recognize potential subrogation opportunities.
• The ability to climb, work at heights, and work at all temperatures is required.
• The ability to assess the general safety of damaged fire structures is essential.
• Lead project(s) from start to finish.
• Provide clear, accurate, and timely reports.
• Assess, analyze and report on the origin and cause for electrical failures
• Familiar with CSA, ASTM, NFPA codes and applications for a range of mechanical and electrical equipment.

This is a site-based position. Candidates are required to have their own vehicle and license. We are looking for anyone throughout Atlantic Canada. Our billing centers are Dieppe NB & Dartmouth NS. Office space can be provided but some work from home is required. Requirements to work from our office are based on experience and manager discretion.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#Pario

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Claims Examiner - Liability - REMOTE - Little Rock, Arkansas, United States

 

 

Reporting to a Claims Supervisor, the Claims Examiner is responsible for investigating and settling liability and first party claims and third-party claims, with an emphasis on strong communication and customer service, while utilizing state specific guidelines.

 

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

 

Job Responsibilities:

• Initiate the investigation of new claims
• Make liability/coverage decisions
• Evaluate and negotiate settlements of collision, specified perils, property damage, and liability losses as appropriate.
• Manage and oversee the work of outside adjusters, appraisers and experts.
• Establish contact with the insured and claimant within established protocol.
• Recognize coverage issues and bring them to the attention of the supervisor.
• Develop basic understanding of liability and coverage principles.
• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.
• Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.
• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.
• Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.
• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.
• Maintain state license by completing continuing education coursework and/or work towards a claims designation.
• Handle small claim suits as needed.
• Other duties as assigned by the claims supervisor
• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

 

Qualifications, Education and/or Experience   

• 2-5 years experience with any of these areas - auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability
• High School Diploma or Equivalent required
• Bachelor’s degree is preferred
• Experience with Lloyd’s of London is preferred
• Must reside in the US

 

Computer Skills

• Proficient in Microsoft Office 
• Experience with Xactimate

 

Certificates, Licenses, Registrations

• Able to be licensed in states, countries where necessary
• AIC designation preferred

 

Competencies

• Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.
• Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.
• Ability to plan and exercise conscious control over the amount of time spent on specific activities.
• Strong Communicator (verbal and written)
• Ability to multi-task and handle high volume of concurrent tasks
• Work collaboratively with others inside and outside the company

 

 

Environment/Working Conditions:

• Dynamic environment with tight deadlines, number and changing priorities
• All prospective employees must pass a background check
• Office environment including prolonged periods of computer use
• Location: Remote working but may require some travel to home office, etc.

 

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG

× Apply Now

Company:

ClaimsPro LP

Intermediate Auto Claims Adjuster - Toronto, Ontario, Canada

Compensation range: $56,300.00 - $78,100.00 annually

 

 

We currently have an existing opportunity to add an Intermediate Auto Claims Adjuster to our team! This position is available in the Greater Toronto Area.

This will be a Hybrid work environment.

•   Why join ClaimsPro? We are proud of our people and it shows:
  • You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;
  • Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;
  • You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;
  • You will be supported by experienced local claims support, centralized after hours support, and dictation services;
  • Your claims load is driven by senior executives and business development staff from coast to coast;
  • You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;
  • you are working in parallel with other SCM Insurance services
  • Your continuous education fees are reimbursed to maintain your license;
  • Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;
• 
  Visit   www.claimspro.ca to learn more
  
  The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.
  
  Qualifications and Experience:
  • The ideal candidate should have experience in working with auto claims
  • University degree or post-secondary education related to insurance
  • Minimum of 3 years’ experience is an asset
  • Adjuster’s license, or currently pursuing CIP designation
  • Equivalency in combination of education and experience will be considered.
  • Ongoing commitment to education and learning.
  • Effective analytical skills, including identification of cause and effect dynamics
  • Good investigative manner
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
  • Advanced communication skills including:
  • Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

 

#ClaimsPro

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Sr Liability Claims Examiner - REMOTE - Little Rock, Arkansas, United States

 

 

Reporting to a Claims Supervisor, the Claims Examiner is responsible for investigating and settling liability and first party claims and third-party claims, with an emphasis on strong communication, organization and customer service, while utilizing client and state specific guidelines.

 

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

 

Job Responsibilities:

• Investigate liability claims to determine coverage, liability, and damages.
• Review accident reports, witness statements, medical documentation, and related claim materials.
• Conduct interviews with claimants, insureds, witnesses, and other involved parties.
• Analyze policy provisions and coverage details to determine claim applicability.
• Manage assigned claims from initial report through resolution.
• Establish and maintain appropriate claim reserves based on claim exposure.
• Evaluate damages including bodily injury, liability exposure, and property damage.
• Negotiate settlements with claimants, attorneys, and other involved parties.
• Coordinate with defense counsel and assist in litigation management when applicable.
• Maintain regular communication with clients, insureds, claimants, and legal representatives.
• Provide updates regarding claim status, strategy, and resolution progress.
• Deliver high-quality customer service while managing sensitive claim situations.
• Maintain accurate and detailed claim documentation within the claims management system.
• Ensure claim handling complies with company guidelines, regulatory requirements, and client service standards.
• Identify potential fraud indicators and escalate concerns when appropriate.
• Manages complex and high-exposure liability claims, including significant bodily injury and litigated claims
• Develops claim strategies and works closely with defense counsel and internal leadership on complex matters
• Serves as a technical resource and mentor to less experienced adjusters
• May assist with training, file reviews, and complex claim consultations
• Brings strong expertise in casualty, commercial liability, and claim resolution strategy

 

Qualifications, Education and/or Experience   

• High School Diploma or Equivalent required
• Bachelor’s degree is preferred
• 5-7 years of liability or casualty claims handling experience
• Demonstrated experience managing complex, litigated, and high-severity claims
• Must reside in the US

 

Certificates, Licenses, Registrations

• Claims adjusting licenses as required by jurisdiction
• AIC designation preferred

 

Competencies

• Strong investigative, analytical, and negotiation skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple claims while maintaining quality and service standards.
• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Dynamic environment with tight deadlines, number and changing priorities
• All prospective employees must pass a background check
• Office environment including prolonged periods of computer use
• Location: Remote working but may require some travel to home office, etc.
  

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG

× Apply Now

Company:

Pario Engineering & Environmental Sciences LP - Sciences

Structural Forensic Engineer - Calgary, Alberta, Canada

 

 

Pario Engineering and Environmental Services has an existing opportunity for aStructural Forensic Engineer who is dynamic, motivated, and passionate about their career to support the Calgary area.

The successful applicant will be responsible for performing forensic investigations for structural, building envelope, as well as building code compliance issues. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders. By joining a successful team like Pario you will have the opportunity to work projects in various areas such as commercial (retail/office), residential, institutional and environmental. In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.

Role Responsibilities:

• Assess, analyze and report on the cause and origin of structural failures
• Interview witnesses, service personnel and other local officials
• Provide structural designs for restoration and renovation purposes
• Develop and complete full working drawings for building department acceptance
• Complete complex or innovative projects of any size where new or innovative design approaches are required
• Lead project(s) from start to finish
• Provide clean, accurate, and timely designs

Education, Knowledge and Experience Required:

• Minimum bachelor's degree in civil/Structural Engineering required
• Professional Engineering license, or the ability to be licensed in the Province of Alberta required
• Minimum 4-5 years’ experience.
• Preferably, experience includes strong residential design experience and/or equivalent work experience
• Experience within the insurance and legal industry is an asset
• A demonstrated track record of taking projects to successful completion
• Proficient in standard Microsoft Office (MS Word, Outlook & Excel)
• Expert knowledge and understanding of the Regional Building Code
• Hand-on construction experience would be an asset
• Positive, self-driven, motivated, personal attitude
• A willingness and passion to support the marketing and sales department through attendance at presentations and industry events
• Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project

Job Requirements:

• Must possess and maintain a valid driver's license appropriate to the province of employment and be legally authorized to drive independently.
• Must have reliable access to a personal vehicle to meet the travel requirements of the position.
• Must be capable of working in remote locations and under varying weather, environmental, and temperature conditions
• Must be willing and able to travel as required to fulfill job responsibilities

What We Offer:

• Competitive Pay - Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#Pario