Company:

We are currently looking to add an Adjuster to our team! This role will be a combination of remote and field work.

Why join ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;
• You will be supported by experienced local claims support, centralized after hours support, and dictation services;
• Your claims load is driven by senior executives and business development staff from coast to coast;
• You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;
• you are working in parallel with other SCM Insurance services
• Your continuous education fees are reimbursed to maintain your license;
• Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;

Visit www.scm.ca or www.claimspro.ca to learn more!

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

Qualifications, Experience & Details:

• Earnings may vary depending on billings
• The ideal candidate should have experience in at least one of these areas: Property, Liability, Accident Benefits, Bodily Injury claims (with a preference on Accident Benefits/Bodily Injury Claims)
• University degree or post-secondary education related to insurance
• Minimum of 3 year’s experience
• Adjuster’s license, or currently pursuing CIP designation
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause-and-effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Advanced communication skills including:
• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.
• Candidate MUST reside in Red Deer already

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates

Company:

Company:

Why join ClaimsPro? We are proud of our people and it shows:

• you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• you will work on industry-leading software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• you will be supported by experienced local claims support, centralized after hours support, and dictation services;

• your claims load is driven by senior executives and business development staff from coast to coast;

• you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• you will have excellent work life balance

• your continuous education fees are reimbursed to maintain your license; • your workload is balanced to ensure you can maintain a high quality level and manage your abeyance

Visit www.scm.ca or www.claimspro.ca to learn more

ClaimsPro is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.

Job Description

Working with the National Accounts Leadership team the core responsibility of this position is to provide and manage effective claims management solutions for our top commercial and personal lines clients.

Job Duties:

• Management of a portfolio of client accounts relating to automobile, property and general liability exposures.
• Establish and implementation of Best Handling Practices unique to each client.
• Performance of day-to-day tasks such as responding to client stakeholders, internal stakeholders (operations, sales) and addressing inquiries / concerns as needed.
• Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations
• Conduct regular stewardship and client facing meetings
• Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
• Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings and complaint management
• Weekly review of the operational dashboard KPI targets  
• Potential leadership, guidance and mentoring of a dedicated adjusting team
• Act in a consultative and advisory capacity on claims matters and technical issues
• Participation in the RFP process for new business and existing client contract renewals

Qualifications & Experience:

• University Degree and/or CIP/FCIP Designation
• Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
• Minimum 5 years supervisory experience
• Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Strong negotiation skills
• Ability to speak and write in French is an asset

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca.

We serve a diverse population across Canada and beyond. We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self.

Xpera marks the spot.

We are seeking a skilled Payroll Manager who will champion and foster a positive and inclusive culture. The Payroll Manager embodies the values of the organization by ensuring that employees are informed about their company-provided benefits and providing a positive employee experience.

Reporting to the Controller, you will ensure the accuracy, efficiency, timeliness, and compliance of our semi-monthly payroll for more than 1,800 full-time, part-time, and casual employees across Canada, including Quebec.

This is a hybrid role in our Edmonton, Alberta office requiring you to be in the office 2 days per week.

What You Will Do:

• Prepare semi-monthly payroll for all employees within Xpera.

• Provide a high level of service to Leaders inquiring about team pay discrepancies.

• Prepare documentation and final pays for terminating employees, including ROEs using ROE Web and respond to Service Canada inquiries.

• Conduct monthly reconciliation of payroll functions to the GL (WCB/WSIB/CNESST, benefits, source deductions, etc.)

• Perform year end processing and reporting.

• Participate in projects with Finance and multi-disciplinary teams to support business growth.

What You Will Bring:

• Post-secondary education in business or a related discipline.

• Current Payroll Manager (PLP) or Payroll Compliance Practitioner (PCP) designation.

• Senior level experience in full cycle payroll processing ideally gained in mid-to-large sized organizations.

• Strong technical knowledge of payroll including Federal and Provincial Employment Standards and payroll-related regulations across all Provincial jurisdictions.

• Proficient in Microsoft Office Suite, including advanced excel skills (i.e., pivot tables, v-look ups).

• Strong attention to detail and highly organized.

• Proven ability to maintain a high level of confidentiality.

• Self-direction, motivation, and ability to work well with others.

• Exceptional communication skills. You are a skilled listener, fact finder, communicator, presenter.

• Ability to exercise sound judgment, business acumen, and practical experience to guide decisions.

• Bilingual (English/French) is an asset.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer who is committed to providing an inclusive and barrier-free recruitment process. Applicant should advise Human Resources if they require any type of accommodation during the recruitment process.

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates.  Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  Xpera welcomes resumes submitted directly from candidates.”

Company:

Xpera Risk Mitigation & Investigation (Xpera) is one of Canada's largest providers of risk reduction for businesses and government. Our service portfolio includes investigations, labour dispute management, evacuation support, emergency security, emergency staffing, and ethics reporting services. We are proactive partners dedicated to the success of a diverse client group. We are proud to be an industry leader with over 50 years of operational excellence and proven performance.

Our national team is diverse, thrives on innovation and collaboration, and possesses an unwavering commitment to being the best. As we embrace new opportunities in the risk mitigation landscape, our goal is to grow our story and market presence to one that truly reflects the spirit of our team and our clients.

Are you ready to embark on an exciting journey with an amazing team?

We are seeking a Communication Specialist to support our marketing initiatives across our brands and divisions. You will be working remotely and will have the opportunity to visit central offices near you.

This position, reporting to the Director of Marketing and Customer Experience, will be responsible for crafting quality communications for both external and internal audiences. You will have a diverse range of responsibilities that enable you to extend your writing skills to various areas of marketing. Developing winning sales proposals is a high-priority responsibility, representing over 50% of your work. You will also create new product literature and client-facing materials. You will be engaged in content for marketing campaigns and digital strategies, draft company internal communications, and offer creative content for various marketing projects.  Through these channels, your captivating content will enhance Xpera’s brand equity and strengthen its market position.

In this role, you will collaborate closely across divisions, including sales and operational teams. You will also collaborate with your marketing team colleagues, including graphic designers, website specialists, and digital specialists, to support a strong market presence.

Qualifications and Experience Required:

• University Degree or College degree in communications or equivalent degree.
• 3+ years of professional experience writing proposals and other communications in a B2B environment.
• Ability to write for different formats and audiences.
• Superior communication skills.
• Exceptional project management skills.
• A strong team player who thrives on collaboration and enjoys building strong connections with others.
• Proven ability to thrive in a remote work environment, connecting and collaborating with ease.
• Ability to communicate across company divisions with key stakeholders.
• Self-starter with the ability to independently seek solutions.
• Agile, quick to adapt, and ready to seize new opportunities.
• Bilingual (French and English) is an asset but not required.
• Proficient in Microsoft Office programs including Word, PowerPoint, Excel and Outlook.

Xpera strives for diversity within our workforce. Xpera welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

About Xpera:

Xpera is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates.  Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  Xpera welcomes resumes submitted directly from candidates.

Company:

Company:

Ready to join an industry leader? Are you a go-getter and ready for a challenge?

ParioQuantify, the leading provider of appraisal services in Canada and an SCM company, is looking for a Business Development Manager for the Ontario region. If you are energetic, motivated, and ready to join a great team, consider taking on this new challenge!

As a key member of the Business Development team, you will utilize your initiative, drive, and business acumen to promote and develop new business and grow the existing customer base as per the sales strategy. This position offers an exceptional opportunity for career growth with an established organization.

We are a fast-paced environment that benefits from strong contributors and powerful ideas. Competitive wages, good benefits, and a solid team environment come to standard. SCM has over 30 years of history, but we’re not stuck in the past. Innovation is more than a buzzword, it guides how we do business, so bring your expertise, ideas, and experience and let’s get to work.

Responsibilities:

• Drive regional growth through the development of existing clients and the generation of new clients.
• Manage and develop current customer client base – Brokers, Insurers and Corporate Canada
• Manage and develop new customer accounts – Brokers, Insurers and Corporate Canada
• Monitor financial performance including expense management and receivables
• Communicate with the client to identify customer service standards, variances and feedback, and coordinate resolution of variances within the regional team
• Communicate and work closely with the Director, National Account Management
• Have flexibility regarding travel, including overnight trips as well as participation in our CAT team which could include deployment away to assist our customers in other provinces.

Qualifications:

• A degree in Business (or related discipline) preferred
• 5 years of proven experience in account management capacity
• 5 years’ experience in Claims and Property or Casualty experience preferred
• Relationships on the claims side are a strong asset
• Proficiency in Microsoft Office (Advanced Excel, Word, and PowerPoint)
• Excellent communication skills. Quick and accurate communication is key, whether it be email, mail, or phone

Environment/Work Conditions:  

• Regular travel required in the Greater Toronto Area, travel outside business hours may also be required
• Valid Ontario Driver’s License required

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

Expert en sinistre - route 

Le poste en bref:

Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés.

 Formation, connaissances et expérience requises:

• Permis valide de l'AMF d'expertise en sinistres - catégorie 5A
• Au moins 5 ans d'expérience dans le règlement de sinistres
• Permis de conduire valide

Responsabilités:

• Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
• Enquêter sur tout type de réclamation en assurance des entreprises, commerciales et institutionnelles, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés
• Constater et déterminer l’envergure des dommages selon les normes de nos clients.
• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
• Participer au développement des affaires en rencontrant régulièrement les clients actuels.
• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétence requises pour réussir:

Expert en sinistre - route

Le poste en bref:

Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés.

 Formation, connaissances et expérience requises:

• Permis valide de l'AMF d'expertise en sinistres - catégorie 5A
• Au moins 5 ans d'expérience dans le règlement de sinistres
• Permis de conduire valide

 Responsabilités:

• Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
• Enquêter sur tout type de réclamation en assurance des entreprises, commerciales et institutionnelles, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés
• Constater et déterminer l’envergure des dommages selon les normes de nos clients.
• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
• Participer au développement des affaires en rencontrant régulièrement les clients actuels.
• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

 Compétence requises pour réussir:

• Expérience en sinistre de biens et/ou responsabilité civile
• Bonnes aptitudes en communications interpersonnelles
• Aptitudes à négocier
• Bonne gestion du temps
• Faire preuve d’esprit d’équipe
• Dédier aux services à la clientèle

SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation. Tous les employés potentiels doivent faire l'objet d'une vérification de leurs antécédents.

Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement

SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats.  SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique.  SCM accepte les CV soumis directement par les candidats.

Company:

Company:

Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés.

 Formation, connaissances et expérience requises:

• Permis valide de l'AMF d'expertise en sinistres - catégorie 5A
• Au moins 5 ans d'expérience dans le règlement de sinistres
• Permis de conduire valide

Responsabilités:

• Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
• Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients  (à remplacer par la ligne suivante) :  
• Enquêter tout type de réclamation en assurance des entreprises, commerciales et institutionnelles, évaluer les dommages, communiquer des recommandations bien fondées aux clients, et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés.
• Constater et déterminer l’envergure des dommages selon les normes de nos clients.
• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
• Participer au développement des affaires en rencontrant régulièrement les clients actuels.
• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

 Compétences requises pour réussir

• Expérience en sinistre de biens et/ou responsabilité civile
• Au moins 5 ans d'expérience dans le règlement de sinistres
• Bonnes aptitudes en communications interpersonnelles
• Aptitudes à négocier
• Bonne gestion du temps
• Faire preuve d’esprit d’équipe
• Dédier aux services à la clientèle

SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation. Tous les employés potentiels doivent faire l'objet d'une vérification de leurs antécédents.

Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement

SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats.  SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique.